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Storage in San Ysidro, CA
The perfect self storage unit for you is waiting for you at StaxUP Storage! Our facility is located at 2310 Via Tercero in San Ysidro, CA, just north of the border and a short drive away from Tijuana. We're right off I-5, making us easily accessible to the entire area, from Otay Mesa West to Ocean View Hills. Whether you live in National City, Chula Vista, Imperial Beach, or another nearby community, we’re close by and easy to find. Come visit us and let us show you our facility!
Our facility is among the most popular storage facilities in the San Ysidro, CA area, and you’ll see why when you visit our facility. We offer a broad range of storage unit sizes with a variety of features, from our drive-up access to our affordable RV and boat storage options. Whatever it is you need to store, we’re confident that we have a unit that’s perfectly suited to your needs.
Our staff is friendly, bilingual, and always willing to help you through the storage process. We’re eager to provide you with the clean, affordable storage solution that you need and deserve. Contact us today to reserve your unit!
HAPPY 10-YEAR ANNIVERSARY TO MONIQUE QUINTANA-PADILLA
Here at StaxUP Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with San Ysidro team member Monique Quintana-Padilla who is celebrating her 10-year anniversary with StaxUP Storage this week. All interviews are performed by Peter Soto.
Monique Quintana-Padilla is the facility manager at StaxUP Storage – San Ysidro.
Monique Quintana-Padilla, facility manager at StaxUP Storage in San Ysidro.
Peter: How did you get started in Self Storage?
Monique: I started Self Storage because of my mother. My mother’s there with the company is the reason we’re over 13 years. And my Aunt Martha, she’s with the company, as well, but she’s with the apartment side. So she’s been, I think, for 15 years, so, yeah. So it’s kind of a family tradition, I guess I would want to call it. So they’d been with the company for so long. And there was a position open, and they said, “Hey. You should give it a try.” And 10 years ago, I started just from being the cleaning girl outside, switching out storage locks and stuff. From there, thanks to Julie, I started growing and learning until, I think it was two to three years after, I got the manager position. But yeah, it was 10 years ago. I was only 19 years old, so –
Peter: Wow, you really worked your way up there.
Monique: Yes. And I liked it. I mean, I had to work for companies and stuff where I was like, “Oh, I have to go to work.” And here, it wasn’t like that. Here, it’s like, I didn’t even mind to have to get up, and go to work, and deal with the customers and – so that’s why I think I’m still here. I really do enjoy what I do.
Peter: That’s great. That’s awesome to hear. So I mean, 10 years is a long time. Do you have any kind of go-to stories or when you talk to people about your job, is there anything really interesting, or exciting, or weird that’s happened over the last decade?
Monique: Oh my God. There’s so many stories that happened here. I mean, we want to hear the positive but there – I mean, it’s just so many. I mean, 10 years and then me being close to the border, you can just imagine all the activity I have here. So I have from – let’s see, people storing roosters in my storage to burning fires – I mean, RVs. I don’t even know where to start. But it’s just so much stuff. But I mean, the customers, they’ve been with me for – and they even say, “Yeah, you’re going to be here almost 10 years. I can’t believe I seen you so basically, they tell me, they’ve been here for over 20 years, and I hear them say, “You’re the only manager that’s been here that long, that actually stuck with us.”
StaxUP Storage front office and main entrance in San Ysidro
Peter: Wow.
Monique: So I do customer appreciation for them once a year. And I do little things for my customers. They’ve been with us for so long, and thanks to them, we’re still here. And they even say that you’re the – I mean, they’re very grateful that I’m the one managing the facility and they tell me – I think they’re okay with me handling it.
Peter: Yeah. It sounds like you guys have a great relationship.
Monique: Yes. And that’s one of the things that – one of the questions was, what was the best thing you’ve learned working with StaxUP I mean, definitely teamwork, and then one other, I think, is customer relationship. I mean, I know I had good customer service, but working here, my customer relationship was – I think, that’s the best thing I’ve learned working with StaxUP and storage facilities, you just build these relationships with these customers being here for so long, they’re practically like family now, you feel, and these customers, they run their business out of here, so I see them every day. Monday through Friday, we see each other. We say hi, we tell our life stories, what did you do this weekend, stuff like that. So it’s great.
Peter: Oh, that’s awesome. Wow, yeah. I mean, it sounds like you really enjoy it. One of the things that I’ve heard from a lot of the people I’ve talked to so far is that StaxUP? kind of allows their managers to really take ownership of their facilities and do things on kind of the way that they want on their schedule, that type of deal. Is that kind of what you found, working there for the last 10 years?
Map posted at the front entrance of StaxUP Storage in San Ysidro
Monique: Yes. Definitely. You have to adapt to your facility. You have to learn and, like I said, build a relationship with your customers. Get to know them. See what they need, why. Because if you try to run a facility by – I don’t know. I mean, how I can say it, by the book, and this is how it has to be run, then you’re going to lose a lot of your current customers because they’re already here. So you have to adapt to what they like, but then you also have to draw that line of, I guess, I don’t know, respect their boundaries. But yeah. It’s great. It’s great. Yeah.
Peter: That’s awesome. Well, hey, so do you live in the area? Do you live in the San Diego area or are you down closer to the border or, where are you at?
Monique: I’m in the facility. I live on-site.
Peter: Oh. You’re the on-site manager?
Monique: Yes. Yeah. I’m the on-site manager, so I live here. And it is just the exit away from the border, so –
Peter: Yeah. That’s a really interesting facility. I remember visiting that one. That was one of my favorite ones going down to see. You guys are really big, right?
Monique: Yes. We have over 13 buildings, over 1800 units, so massive traffic coming in and out of here.
Peter: Oh, yeah. So really, it is like a little city?
Monique: It is. It is. It’s my little city here. Yeah.
Peter: It’s like you’re the mayor or the dictator.
Monique: Yeah. There you go.
Peter: That’s great. So anybody who’s coming into that area. If I hadn’t visited that area before, what is something that you would say that I should not miss while I’m down there or what’s a really nice thing to do or restaurant to eat at, anything like that?
Monique: Here in this area, in San Ysidro area?
Peter: Yeah.
The sign facing Interstate 5 at StaxUP Storage in San Ysidro
Monique: Let’s see, what – I mean, definitely, you have to go to the fruiteria. It’s basically a little shop and all they sell is fruit, salads, sandwiches. It’s a Mexican place, basically.
Peter: Nice, that sounds delicious.
Monique: They make these, what we call them diablitos, little devils. And it’s basically it’s like mango sherbet and they have a bunch of chile and chamoy is like this sauce on top. It’s a spicy thing, but it’s really awesome.
Peter: Oh man, that sounds great.
Monique: Yeah, definitely. If you guys come inside, I’m going to take you guys there. You guys have to try it. You guys are going to be like, “What? Where has this been all my life?”
Peter: Nice, and that’s just a fruiteria? Is that –
Monique: Yeah, it’s a fruiteria. There’s two different ones and they kind of compete each other. There’s the Mango Manila and there’s the other one that is – damn. What is that place called? The Torta Place, I think it’s called…
Peter: That’s awesome.
Monique: It’s a fruiteria. Yeah, that’s what they do. They just specialize on fruits, and sandwiches, and movies, and shakes, and stuff. But it’s really good.
Peter: Oh yeah, we’ll definitely have to get one of those when – or some of that when we’re down there next time.
Monique: Yeah. And then one of the other places that’s really known is – they’re actually growing, because they’re opening other taco shops. It’s called Tacos Revolucion, and they’re like TJ tacos. You don’t even have to go across the border no more. You can just have your TJ tacos there. I just saw it. It’s called –
One row of interior storage units at StaxUP Storage in San Ysidro
Peter: What makes a TJ taco a TJ taco?
Monique: They’re little, small corn tortillas. And just the way – I mean, it just depends. It just depends. It’s weird. You can’t go to any taco shop and have a carne asada taco without it being like a TJ taco. You just can’t. It’s a small corn tortilla. And it’s just the type or kind of meat you get, but the tortilla is warm in the same grease of that meat, basically.
Peter: Interesting.
Monique: So they kind of dip it on the grease, and then they put it on the warmers and they – I think that’s what it is. I think that’s what gives it the flavor.
Peter: That sounds delicious.
Monique: It is. It’s really good.
Peter: Oh, man, I’m glad it’s almost lunchtime over here. This interview is making me super-hungry. Is there anyone you want to give a shout-out at StaxUP or at the corporate office?
Monique: I mean somebody from the company will definitely be my husband. I just got married.
Peter: Congratulations.
Monique: When was it, Doug? I don’t even know my marriage date, God. It’s February, 16. We just went to Vegas. We’ve been together for so long. He works for the company too. He’s in the maintenance team. His name is Ed Fontes. Yeah, let’s give him a shout-out. And then definitely, definitely, Mary. I’m so grateful that she basically took me under her wing. When I first started 10 years ago, I was – I want to say I was not a team player. I like to work as a team, but I was really bossy. I wanted things to be done a certain way. Thanks to her, and her leadership, and examples, she helped me to grow into what my potential is right now. And definitely, I would not be where I am without her.
HAPPY 1-YEAR ANNIVERSARY TO LAURA BRAVO
Here at StaxUp Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with San Ysidro team member Laura Bravo, who is celebrating her 1-year anniversary with StaxUp Storage this week.
Laura Bravo, assistant manager at StaxUp San Ysidro, is celebrating her 1-year anniversary with StaxUp this week!
Laura is an assistant manager at StaxUP Storage – San Ysidro.
Peter: How did you get started in the self storage business and matched up with StaxUp?
Laura: Well, I have a friend who is cousins with some of the employees here and she told me how good of a company it is. She said that if there is ever an opportunity open that I should jump on it, because you can really grow at that company. And I was like, you know what, I should and I did and, you know what, it’s been great, really good and I’m glad I did.
Peter: What is it that makes you like StaxUP so much?
Laura: I like how the company is not very corporate. You know? They care about you. As long as you are doing your job, it’s a really good work place. I’ve worked at places that were really by the book. With StaxUP, they’re really easy to work with. With everything that comes up, it’s just a lesson. Monique has been really good to work with. She has taught me a lot. I like this company. They help you learn and they help you grow a lot.
Peter: I’ve heard that from a lot of the team members. After a year do you have any stories?
Laura: It’s always fun to work here. Every day is a different day. Nothing too crazy. We work together and I like it.
Peter: You’re at kind of an interesting facility, right?
Laura: Yeah, we’re down in San Ysidro, basically right by the border across from Tijuana. We get crazy traffic during the summer.
It is normal for there to be 1 or more vehicles in the paths through StaxUP Storage in San Ysidro.
Peter: What is all the traffic from during the summer?
Laura: The mall is really near by, Las Americas Outlet, so a lot of the stores get extra storage and then some people buy a lot of stuff and cross it to TJ, so we have a lot of customers. A lot of people keep their unit for a long time, because they are selling, a lot of people from the swap meet. It’s just a lot of different people, but that’s mainly what we have here.
Peter: So you aren’t always at work. Do you have any hobbies that people at the company might not know about?
Laura: I just like being outdoors a lot. I get to do that a little more than normal with this job, but I like to go hiking, be at the beach, go to the park. Now that I have a baby, he loves being outdoors.
Peter: He took after momma.
Laura: Haha, yeah, of course.
The beach and a hiking trail at Torrey Pines State Reserve.
Peter: That’s great what’s your favorite hike in the area?
Laura: Torrey Pines is the best. There’s a little hike new the beach and a bunch of different trails. There are many different hikes you can take and some of them lead to the beach. Even during cold weather it’s a good time. It never gets too cold here.
Peter: I’m jealous. So, are there any restaurants in the area that you enjoy.
Laura: I just go to the mall. Usually there are a lot of places to eat. I usually go to Buffalo Wild Wings. BJ’s I like a lot.
Peter: At the end of these, I have been asking if there is anyone you’d like to give a shout out to. Is there anyone at the facility or the home office you would like to give a shout out to?
Laura: Yes, for sure Monique. She has been a really good teacher. She goes through things so easily. She never gives me a hard time. She teaches me the way that she was taught and it’s really easy and I learned it so quick. It’s been really fun working with her.
HAPPY 3-YEAR ANNIVERSARY TO DOUG LEEP!
Here at StaxUp Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with San Ysidro, CA team member Doug Leep, who is celebrating his 3-year anniversary with StaxUP Storage this week.
Doug Leep is a member of the StaxUP San Ysidro team.
Doug is a member of the team at StaxUP Storage – San Ysidro.
Peter: Hey Doug, thanks for taking the time to speak with me. I know how busy StaxUP San Ysidro can be. Did you get a chance to look over the questions we emailed? Did anything look like it was out of left field?
Doug: No, it was in right field.
(pause)
Hahaha, I used to play right field, right center field was my position when I played softball for 10 years.
Peter: Oh, really?
Doug: It was that speed. I was fast.
Peter: Yeah, yeah. You need the fast guys out there, because all of those right handed hitters are going to try and pull it.
Doug: Yeah, so ten years of it, traveling all over California. I played in a league here in San Diego. We’d take three teams with us. We’d take a women’s team with us. I have a few trophies and plaques from the years that I played.
Peter: Do you not play anymore?
Doug: No, it’s been like ten years. We used to play in a league, but then we started playing in tournaments. That’s when we traveled a lot, on the weekends, but I just turned the big six-oh this year, so I don’t have the wheels like I once used to.
Peter: Gotcha, not the wheels that you had when you were 50.
Doug: No, no, hahaha. I still have my glove and my shoes and a bag of balls. I like to go out and throw it around a little bit, beat it around a little bit with the buddies. We don’t play tournaments anymore.
Peter: That’s cool, man. It’s good to have a hobby like that. Do you have any hobbies that you still get to do now a days?
Doug: I’m a bowling person. I’m a golf person. I’ve done a lot of the different sports to compete. I don’t do as much as I once used to. I got a few bowling trophies. We got a bag of golf clubs, but I don’t go out like I once used to. We put them away in a closet and we don’t see it again for a while. Or in the garage somewhere, you know?
Peter: Not the self storage unit though?
Doug: No, no, hahaha.
Peter: Haha, that’s funny. Do you live down in the San Ysidro area, around the facility?
Doug: No. I used to live downtown in San Diego for about 15 years, but I moved.
Peter: What prompted the move?
Doug: Just getting a little more expensive to live in the Gaslamp.
Peter: Yeah, that area is just exploding.
Doug: Yep, so that’s what it is. Like anything else around San Diego. I’ve been here for 30 years, so I’m getting ready to kind of bail out maybe one day.
The StaxUP Storage front office in San Ysidro, California.
Peter: Oh, you’ve seen a lot of change then.
Doug: It’s not really getting better for us – trying to buy and rent and everything else. When people look at the houses and what they were worth maybe two years ago when they were trying to buy and then say that they should just wait off a year, then look at what happens when it goes so far up in a year when they were looking at property last year. It’s kind of crazy.
Peter: The housing market in California is just insane. I’m just going to back up and ask you about self storage a little bit. So how did you get involved with StaxUP Storage?
Doug: Well, it was when I was at Ballpark, Josh was there back in them times and he had me do a few projects for him around the property at ballpark and then once he went to El Cajon, I helped them during the transition when they were doing the remodeling and then, of course, Julie and them came out and they said, “Well, why don’t you just come up to the office and fill out an application to do maintenance?” So that’s how I became a team member.
Peter: That’s a good way to do it. They saw that you were a hard worker. They saw that you were a good guy and they were like, “Hey, get in here. Join the team.”
Doug: It’s all because of Josh. He’s the one who got my foot in the door.
Peter: So you’ve been in self storage for a little while now. What’s it like working for StaxUP Storage?
Doug: I enjoy it. The team is great to work with. Monique is outstanding. Same with her mom. Can’t find no two better managers than them. We’ve got a great team here. We went through a few transitions of people that we’ve had, but it is an awesome team. It’s a great location. If you can work at this location, it’s a piece of cake anywhere else.
Peter: Yeah, you are pretty high traffic in San Ysidro, right?
Doug: Because we are 1850 some units. We do UHaul trucks and trailers and then we also have parcel pickup and packages and mail service, so we’re busy all day long. We always have our track shoes on.
Peter: That’s more than a self storage facility. That’s like a little city. There’s just so much going on there.
Doug: Yeah, if you want training come here, because it will be a piece of cake anywhere else you go.
Peter: Self storage is kind of a unique business. It seems more personal. Have you had any experiences where you’ve really helped someone out?
Doug: Especially if there are old people coming in, ladies or seniors, if they need help unloading, I’ll help unload their truck or UHaul and bring it up into the building. I’ve helped with that many times. I just did that a couple days ago. If I have a few minutes, I’m willing to help out. I’m there for them.
Peter: I’m sure they appreciate it. Is there anything else that’s unique about the facility?
Doug: Our location is unique, because we are down close to the border, so our traffic is vendors and people who do swap meets and stuff here. For our location, we have a lot of people who live across, over there on the border and then they work over here, but ours is mostly vendors and I think that’s why our location is so appealing to people when they go on the internet or they come and stop in as a walk in and they see our facility because we are right here close to the border. A lot of our renters are transporting stuff back and forth, they receive packages and they store the stuff in their unit, but I think that is what is appealing, that we are so close to the border. A lot of the companies that are in this area also have storage.
We have wide lanes at StaxUP Storage in San Ysidro to make your move as convenient as possible!
Peter: So you’re really helping local business with extra storage space, a place for inventory.
Doug: Yes, yes. Most of our high end, bigger units on this property are all people who own stores themselves.
Peter: So you’re not always at the self storage facility. Are you married? Do you have kids?
Doug: No, no, I’m single. Sixty, single and my parents are gone. My grandparents are gone. I have three brothers, four sisters.
Peter: Being single is the way to go.
Doug: Every now and then we’ll give a shout out.
Peter: That’s good. Are there any restaurants near the facility that are worth trying out?
Doug: There’s a Don Chito’s and that’s where you can get some good chilaquiles.
Peter: I love chilaquiles.
Doug: Yeah, and that’s about the only one. I usually bring my own lunch.
Peter: That was everything. At the end of these I like to ask if that is anyone at StaxUP Storage that you think deserves a shout out. Would you like to give anyone a shout out?
Doug: Well, it has to be Josh, because he’s the one who got me in the doorway. I know he’s not with the property anymore, but he’s the guy who got my foot in the door to help him out and then I went out there to El Cajon and then, of course, Julie got me to come up to the office, but it has to be Josh, you know?
Peter: Good guy for sure.
Doug: Yeah, yeah, real good guy.
SELF STORAGE MILESTONE: HAPPY 2-YEAR ANNIVERSARY TO LAURA CASTILLON!
Here at StaxUP Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with team member Laura Castillon, who is celebrating her 2-year anniversary with StaxUP Storage.
You can meet Laura at StaxUP Storage in San Ysidro.
Colby: Okay, so this is year two? Tell me a little about what storage has been like in your first two years, was it at all what you had expected, or has it been quite a bit different than what you thought you were getting yourself into?
Laura: Well everything changes over time and at the beginning I was more nervous about things. Going through the initial motions of doing contracts, but now I am a little more confident and I have gotten so much better at problem solving. Experience helps, I’m getting there.
Colby: What would you tell someone if they were going to apply for a job in self storage and had no experience in the industry?
Laura: I would tell them that self storage is very interesting. It is something that is much more busy and hectic at times than you would probably imagine. A lot of customers, but it keeps you busy and it’s something different.
Colby: Basically, don’t apply if you think it’s going to be a walk in the park every day.
Laura: Yeah, pretty much.
“Working with Laura is very fun. She always has a good attitude and it’s great working with her. She always has creative solutions to things that go on here, so it’s very fun. Not only that, but she is a really good person, she is great with customers and it’s always an inspiration to watch her work with our customers. She has taught me a lot, especially with our new software. I am sure everyone would agree, because they all call her with their questions.”
Korina Sandoval, StaxUP Storage San Ysidro Assistant Manager
Colby: Is there anything that stands out in your mind as a highlight story or positive work experience?
Laura: Yes, we get a lot of people that are moving, and moving is hard for people. We have some clients that just need a cheerful person to give them a pick-me-up. That is what makes people grateful and I have had a lot of customers that are so thankful that I take a little extra time to be there for them personally. That makes me feel good that I can make a difference for them.
Colby: And a lot of people probably don’t even expect that level of personal service. Tell me a little bit about yourself Laura. What are some of your hobbies, and what keeps you busy when you aren’t at work?
Laura: I love the outdoors. That’s one of the things I really like about this job. When I am at home I have a 2-year-old and we spend a lot of time outdoors just running around. Whatever keeps us outside and busy.
Colby: So long as he is tired at the end of the day, right?
Laura: Exactly, so he’ll want to take a nap.
Colby: Haha! What would you say is your favorite restaurant in the area? Where do you like to go especially if you are going to celebrate something like an anniversary?
Laura: PF Changs is really good. I like Mexican food mainly, nothing too fancy. There’s a new place I tried recently, Salud. That was excellent.
“Laura is dependable, hard-working, responsible, and dedicated. She has proven she can handle managing the biggest, busiest, and one of the toughest properties we have and she does this with an incredible attitude. Overall she is trustworthy, loyal, and a real joy to work with. A great team member is the one who inspires her team as much as her team inspires her. Thanks for being our inspiration.”
Monique Quintana-Padilla, StaxUP Storage District Manager
Colby: What’s your favorite thing to do in the city, or to take the little guy to?
Laura: We like to go to a bunch of different parks. One time we drove to L.A. and went to a bunch of different parks and piers. Basically any little park or lake we like to check out. We go to a lot of different public parks and outdoor activities.
Colby: Exploring, nice . Is there anybody that you would like to give a shout out to that’s helped you along over the last couple of years?
Laura: Monique has always been a big help. She has guided me through a lot of things. Whether it’s advice and no matter what store she is at she is always there to help me. Gary also. They have both helped me through anything no problem. There are a bunch more to thank I am sure but those come to mind right away.
STAXUP STORAGE IN SAN YSIDRO CELEBRATES MOTHER’S DAY WITH FLOWERS
At StaxUP Storage in San Ysidro, we like to celebrate Mother’s Day with a colorful token of affection. Laura Castillon, San Ysidro Facility Manager, told us all about how they honor mothers with their flower giveaway happening from May 11th through the 13th.
“Every year, we give flowers out for Mother’s Day, and for Mexican Mother’s Day, because we are so close to the border. We try to get different colors and then we let them pick which roses they want.
“We’ll put the flowers in the front and make them all nice and it smells like flowers, so it’s really nice throughout that time. It’s not a usual thing that we have flowers out daily.”
Laura says that the flowers are bought from a local shop, ensuring that they are as fresh and beautiful as possible.
“We get them from Smart and Final, which is right across the street. They usually put out flowers throughout the whole week. We’ll go on a couple of trips, just so they won’t die here. So maybe we’ll get a couple dozen at the beginning and then once we run out we’ll go get a few more.”
Sometimes it surprises our customers when our locations are so committed to celebrating holidays. Laura says that the flowers and candy are their way of showing they truly care about their customers, and not about getting customers in and out of the facility.
“It lets them know that it’s more personal than just a business.”
Although Laura has only been at the San Ysidro self storage facility for two years, she says that it was a hit last year. “It brought a smile to everyone’s face when you offer this to them. It’s nice, It feels good.”
Laura says that the flowers are for anyone, including kids, “There’s been a couple kids that come by so we even give them a flower to give to their mom, because I know they’re in the property and they just stopped by the bathroom. One mom stopped by later on and was like ‘Thank you so much, it was so nice!’ that kind of stuff. You can tell that the kids were excited to go give their mom a flower.”
In the future, Laura would like to give out flowers to kids more often so they can surprise their mother. So if you are planning on stopping by the facility, why not bring the little ones along so they can pick up a flower for Mom? Laura and the rest of her crew are excited to say hi to all of their customers and make everyone’s Mother’s Day a little brighter with their flowers.
Pedro
2 months ago