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*We’ve launched our new website!  With our new site you will have greater access to your account information in a much more user friendly format.  Unfortunately this will require you to create a new login with our system.  We apologize for and understand the inconvenience and we appreciate your patience during our transition.  All you will need to create your login is your unit number and gate code.  If you have questions, please contact your facility manager directly.

StaxUP Storage - Brawley

4223 Hwy 86, Brawley, CA, 92227

Office Hours Now Closed
  • MON - FRI9am - 6pm
  • SAT, SUN8am - 4:30pm
Gate Hours Now Closed
  • Daily6am - 7pm

Closed for lunch from 1:30 - 2:30 Monday - Friday and 1:00 - 1:30 Saturday and Sunday.

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Storage Customer Reviews

Website Reviews

David posey

4 months ago
This is a great value for storage I got a 10x30 for 100 dollars less than anyone else around and with the free months rent it's a even better value

Sherry Tinch

4 months ago
The customer service is excellent! Ivan was very informative and really helped us find the best solution for our storage needs.

Sam Couchman

4 months ago
Great Service. I have been a long time customer. The staff is always courteous and security has never been a problem.

Rachel C

5 months ago
Had amazing customer service since I walked in. The manager was very helpful and informative of the facility. He made sure the unit was ready for me to take stuff in. Giving me a very thorough explanation of how to access the facility. Was very professional and helped me in everything I needed. Will definitely rent here again and also recommend it to other people ! Thank you !

Ricardo silva.

6 months ago
i'm a senior, this is the best bilingual customer service i ever had, the manager ivan espinoza is a really good man, i highly recommend this place to any senior citizen , i got a senior discount, and he also signed me on the referral program.

David Castro

7 months ago
The service was good, the employees were kind and very helpful

Laura Arreola

11 months ago
Great customer service and gate hours are good

mary jesse chavez

11 months ago
i really like the service and attention i receive from the manager,my request will be if you can extend the gate hours. thank you!

Bertha Clayton

11 months ago
Overall, I had an excellent and friendly time with your staff member Gaston. He answered all my questions, drove me to and back to my unit. Had an excellent time with him.

Nazaret Alvarez

1 year ago
It is a good place, I got good service and they were very attentive with me. I'd like it better if you had 24 hour access.

Oscar Robles

1 year ago
Ivan was very helpful, explained everything and made himself cleared with all rules and regulations :)

J.R.Bustamante

1 year ago
I have bought a couple of units during a storage auction and found the manager Ivan Espinoza to be a tremendous asset. He is very professional in his position, very courteous and attentive, something very hard to find these days. I want to commend your company STAXUP for hiring such professional personal. I will be going to various sites during the next months and I will do some comparing. But for now I give your manager a thumbs up.

Joshua Hanosh

1 year ago
My wife and I have had this storage for a couple months now & the manager Ivan Espinoza is so helpful . I would definitely recomend this storage to my friends & family

Delilah Brooke

1 year ago
I made a phone call, and got all the information I was looking for. Very humble and respectful workers !

JULIAN

1 year ago
I am very satisfied with the service that was offered to me. The guy that helped me, Gaston, was very detailed and patient with my many questions. Thanks for the great service!

STEPHEN FERREL

1 year ago
VERY GOOD SERVICE,FAST,ACCURATE AND CONVENIENT

MIke Porter

1 year ago
Property managers where extremely helpful in finding a solution to all my storage and moving needs. I was very satisfied with the service I received. would recommend StaxUp Brawley 100%

Elena Oropeza

1 year ago
Ivan was very helpful and professional, helped me with all my questions, Great Service

James Z. Lovett

1 year ago
The manager Ivan, is a fine representative of Staxup Storage, he is courteous,and helpful.

manuel

1 year ago
great customer service, ivan went the extra mile helping us, he is always available when you need anything.

1 year ago
Ivan was incredibly helpful. He answered all my questions and quickly took care of necessary paperwork. Although our storage needs are short term, I would highly recommend this facility to others for long or short term rental.

Mercedes Martinez

2 years ago
The gentleman in the office had no problem helping me find the appropriate storage spot that I needed for my stuff. This is a good place to store your things if your are thinking of needing one. I would recommend to anyone.

Gary A.

2 years ago
This place is the place to go. Great C service, and young man did not hesitate to go out of the way to help us with what we needed. Thank you much young man.

Oscar Gonzalez

2 years ago
Javier Rodriguez was very helpful, excellent communication, great guy in all.

Virginia Bracamonte

2 years ago
Javier was very attentive, respectful, courteous, and answered all my questions. He is definitely a peoples person. It's made me feel very comfortable.

Tony Garcia

2 years ago
The young man in the office was able to help me find exactly what I needed. I just told him what I was going to move and he set me up with the perfect truck at a great rate. Thanks

Danielle Myers

2 years ago
Thanks for all your help!

2 years ago
The website is difficult to find and it is very slow in refreshing to the next screen.

Gavin Littles

2 years ago
I am glad I came here after learning that the u haul in el centro had neglected to tell me that my order was in a different city. I was very disappointed AND THE SERVICE HERE MADE UP FOR IT. THANK YOU.

Wendi Wiggins

2 years ago
This man is amazing. He help us when we needed it the most. He went out of his way to help us for our Daughter Sidney Grubbe. Thank you very very much from the bottom of our heart.

Mark Kunz

2 years ago
Javier Rodriguez helped us on our way to Disneyland, for our nieve that was granted her MAKE-A-WISH. Our car broke down as we were driving. He was able to Hugely help with the cost and number of days with the trailer. I thank him &StaxUpstorage & Uhaul for helping us help HER DREAM A REALITY!!

Valerie Urquides

2 years ago
Enjoy the manager's facility. It's nice and clean organized, I feel safe and secure. I love the staff atmosphere. Would recommend to other people.

Fred Ramsey

2 years ago
Javier was very friendly, and helpful. He helped us find the unit that fits our needs. Very comfortable storing things here.

francisco de lira

2 years ago
Exelente servicio muy atento y explica todo muy bien. Punctual y sincere, sin pensarlo volveria a rentar de sus servicios.

Jackie Presley e-20/b-35/f-16

2 years ago
Javier Rodriguez is like the bomb the coolest guy ever. He is really helpful and caring to everyone not just me. He is getting a lot of stuff fixed here. Amazing because I've had a storage here since it was 10 dollar deposit. Thank you Javier, and we love you for it.

Betty Booth

2 years ago
I rented here about 3 yrs ago and had heard horrible reviews. Now the service and efficiency of the staff is GREAT! Thank You STAX UP Brawley =)

julian de lucas

2 years ago
un buen servicio por el encargado para con el cliente.

Jerry D. Laughrin

2 years ago
The storage company has been very accommodating and professional whenever we have needed them. Thank you.

Ross E. Baily

2 years ago
Staff has always been more than helpful. No Complaints!

Gilbert Farfin

2 years ago
I had an amazing visit, quick, easy, and affordable. Excellent service! I was extremely satisfied! Thank you Javier!

Cindy Garcia

2 years ago
New staff is kind and friendly willing to work with the customer's needs. Need more friendly people like them. :)

Ivan Toji

2 years ago
Muy buen servicio y muy atento en su trabajo... Gracias.

Wanda Pool

2 years ago
I really like the care and kindness that I get plus it's nice and clean.

Gilbert Grijalva

2 years ago
Great service and staff is always helpful. Thank you for all things.

Rudy Pope

2 years ago
Mr Javier Rodriguez was very polite and helped us along this transaction. We felt very comfortable with Mr. Rodriguez.

Ernest O. Linney JR

2 years ago
I was extremely satisfied with the excellent customer service from Javier. Also, I am impressed with the cleanliness of the facility. Thank you!

Blanca Resendez

2 years ago
Very good service, excellent and on time with service.

Dan Hilburn

2 years ago
We were treated very well while we were here. Thank you.

Joanna Ulloablack

3 years ago
Enough space to storage stuff great different sizes of storage too.

Charlotte Sawatzky

3 years ago
Chris and Gus have been just so great, they're wonderful ive been rentnig for 20 years and this team has been the best thus far. Thank you.

Candace McCollough Gomez

3 years ago
Our experience was W/ Gus your'e manager. He has excellent customer service skills, he's always friendly, prompt and a joy to talk to. Thank you

Pat Vela

3 years ago
gus has been most accomadating and curteous! Give him a raise. I recommend your storage!

Charles Castle

3 years ago
Friendly knowledgable staff and very professional clean and efficient office.

Edna Ownby

3 years ago
Awesome Service thank you for being such a big help after my move from TN.

Robert Moore

3 years ago
Customer service was great! very happy with the service i received.

Helen Medina

3 years ago
Thank you ill be honest and say good service and clean

Keith Tinch

3 years ago
Service was great price was good. Thank Gus we're thankful for everything

Gina Bonilla

3 years ago
Gus helped me and he is an excellent asset to the company.

James Newton

3 years ago
The prices need to come down especially after being here for 5 years, As for the employees they are great. keep up the good work.

Dylan

3 years ago
Came in to check out a 10X10, prices a little high but this place is way cleaner and more secure then the other storage lot in brawley will be back soon

Roy Schmeusser

3 years ago
Had a very nice experience with uhaul and the manager thank you for being so courteous.

Enrique Lozano

3 years ago
They have excellent customer service always have smile on they're faces thanks guys

Aaron Johnson

3 years ago
Very good customer service the truck was very nice

brianne Padilla

3 years ago
Really nice to deal with Gus thanks for all your help we appreciate it

Humberto Garcia

3 years ago
Very kind service just returned uhaul truck today and gracias mr gos

Ron McCormick

3 years ago
Customer service was very good thanks for everything Gus its appreciated.

Dominic Aguirre

3 years ago
Gus was very polite and both him and chris make a great team communicating providing great customer service.

Danielle Meyers

3 years ago
Awesome staff! Super quick check in and friendly, Gus & Chris were super helpful and made this a very pleasant experience!

Nicole Smith

3 years ago
They were great they were very helpful and went out of their way to get me the service i needed.

Patsy Rezac

3 years ago
Always very courteous and always answered the phones or returned all my call too.

Nicholas Bradford

3 years ago
Very great customer service, Gus has always been helpful and courteous.

Richard Dimalanta

3 years ago
Excellent service very helpful, pleasure to work with you guys.

Iris Biedermann

3 years ago
Excellent Service- Economical Rates would do service here again. thank you

Angelina y Everardo Garcia

3 years ago
Estamos muy satisfechos en la forma de tratarnos en este lugar storage

Chris Luna

3 years ago
Outstanding service, very well organized and managed. I am a very happy patron. I always feel that the stuff I have placed in storage is safe

Brianne Padilla

3 years ago
Gus was very helpful, he let me know everything I needed to know about my unit, He was very polite and super nice. I'm happy we decide on storing with you.

Roberto Marin

4 years ago
Great customer service and prices Also very clean facility

Lisa Meng

4 years ago
I went there the other day to get some things from the storage unit I share with my husband and I completely forgot to get the keys, luckily I had some help from a guy who works there named gj to help me out, thank you for everything gj!!!

Andres Ramirez

4 years ago
I went there for information regarding storage units and pricing and the person on duty there named GJ was very kind and helpful. Even told me about their additional services and prices on everything, Great customer service and pricing A+++

Maria G Ramirez

4 years ago
Service was great. Manager was friendly, and quick on getting me the storage i needed.

4 years ago
I came in today with My husband looking for a storage unit and I really liked StaxUp. Everything was nice and clean. The office manager was welcoming and nice. I had a fun time talking with her. I will be purchasing a storage locker from Brawley's StaxUp thanks to your wonderful store manager.

Adam Palacio

4 years ago
Customer service was great. I really appreciated it in my time of loss.

Mario Gonzalez

5 years ago
I'm an elderly man...I forget my gate code, your manager Michele always helps and has a lot of patients with me. I come in and she's always edger to help with the same BIG smile...

Esmeralda Nava

5 years ago
just rented a unit, the customer service was great and I rented a uhaul, that fast plus easy....very friendly

Gilbert John

5 years ago
I came in for information to rent a Uhaul truck, very friendly & helpful....

Dewey Bogenholm

5 years ago
excellent service, very friendly, very professional, and made my move very easy....thank you

Johnny Sanchez

5 years ago
came in to ask for information on their Uhaul trucks, the manager was great & was welcomed to some cookies....

Toni Hammit

5 years ago
Awesome service. We'd highly recommend 'em.

Sergio Pompa

5 years ago
Service is always great and professional

Christine Harris

5 years ago
I would like to share that Michele & Gus are Angels, I always get great service every time

Mary Hunter

5 years ago
I've been storing here for a very long time. Michele has been helpful and I'm grateful. God Bless you

Johnny Carrillo

5 years ago
Just started rending my unit and the service has been welcoming plus great.

Tommy Person

5 years ago
very nice people...pleasant to be around

Gilberto Quinunez

5 years ago
very good service

Jesus Ramirez

5 years ago
I have a unit here @ StaxUp Storage since 2005 and the has always been very good.

Richard Carrillo

5 years ago
came in the office to ask on information on prices for a uhaul and storage, the manager was very helpful and she had a great attitude.

Christina Gonzalez

5 years ago
Came in to rent a uhaul and service was fantastic...your employees are great

Sandra Dupree

5 years ago
your manager Michelle is so pleasant. I really appreciate her consistently upbeat attitude. She's a keeper!

Hope Verdugo

5 years ago
overall great experience...Michele Cosio, the manager was very courteous & helpful. I will recommend this storage facility....

Ricky Uyechi

5 years ago
5 Stars excellent customer service...was in for uhaul rental

Cheryl Balmos

5 years ago
very polite, good service...came in for a uhaul rental

Belen Aguilera

5 years ago
06/01/2013 Great Serivce

Taylor, Donald

5 years ago
05/30/2013 I've had no problems.

Sandra Dupree

5 years ago
05/30/2013 Michele gives very good customer service-she returned my call & a very professional woman.

Irma Chacon

5 years ago
Excellent and very fast service.

marylou becerra

5 years ago
great service

Maria E. Magan

5 years ago
always helpful, polite and very nice

Alma M. Soto

5 years ago
great customer service, always a friendly greeting & been renting a storage for a year. thank you

Oralia Martin

5 years ago
Great Service

Jose Santana

5 years ago
I am very happy with the service I get from Brawley StaxUp Storage. I will recommend anyone to store their belongings with them.

Georgina Montano

5 years ago
very good service and staff

Glenn Granish

5 years ago
People are nice & vey helpful

J. Chacon

5 years ago
Good Service

Olivia Rios

5 years ago
All good so far!

Olivia Olague

5 years ago
I am very HAPPY with your service...Thank you

Ricardo G. Padilla

5 years ago
Best Service...I've dealt with them for years

Aszena Leon Sabala

5 years ago
good service...very polite & welcoming

Karlo Gutierrez

5 years ago
Love this place

Gisel Gomez

5 years ago
It's very clean and Michele is a nice person

Frank Contreras

5 years ago
Everything is GREAT!

Patrick Guillen

5 years ago
very good service and very nice people

Eduardo Ojeda

5 years ago
Muy Bien

E. Mendoza

5 years ago
easy access to storage units. facility is clean & easy to navigate. staff here are always helpful and cheerful

Teresa Woelke

5 years ago
These people are GREAT & their service is TERRIFIC

Baez Corpes

5 years ago
Excellent Customer Service.

Susana Torres

5 years ago
Great Customer Service

Brent Taylor

5 years ago
Great Service and Very Helpful.....Friendly Too!

Richard Jimenez

5 years ago
Excellent customer support. Very attentive and goes the extra mile to help you. Unit C5-A

Joseph Gomez

5 years ago
Great & Fast Serivce

Wilfred E. Howe

5 years ago
Very Friendly & Very Helpful

Juan Pablo Alcala

5 years ago
Great Service, Courteous & always available

Priscilla Gutierrez

5 years ago
Friendly Service, Good Rates, Good Storage & Operational Hours

Rosa Maria Canas

5 years ago
Please with your service

Jesse Green

5 years ago
Treats me very good all the time

Alma Soto

5 years ago
Place & area is always clean. Good customer service

Jacqueline R. Presley

5 years ago
I love this place I have been here since 1990 & everybody is wonderful to me. I also like to bring change for them. I am very happy here.

Sergio Ramirez

5 years ago
Great Customer Service & Good Prices

NikoleThomas

5 years ago
Michele was really helpful & caring....(uhaul rental)

Georgina McAuley

5 years ago
Good & Fast Customer Service

Myra Loya

5 years ago
Great Service

Felix Fernandez

5 years ago
Good Service, knows my name and that's very nice

Damaris Chavez

5 years ago
Very Helpful

Brenda Gomez

5 years ago
Customer service is excellent

Alicia Saucedo

5 years ago
Everyone here was very nice to me thank you, I will recommend this storage to my friends and family again. Thank you Alicia

Gilberto Quinonez

5 years ago
Good customer service.

A. De La Garza

5 years ago
convenient and close. Always open & Easy access

Monica C. Lara

5 years ago
our unit and walk way is always clean

Rachel Montalvo

5 years ago
Such a wonderful manager Michele Cosio. the space was very clean and easy to get to.

Manuel Ramirez

5 years ago
Always a friendly service and #1 on storage..."THANKS"

Yolanda Robles

5 years ago
Michele gave me really great customer service, she knows what she is doing.

Sam Couchman

5 years ago
Good Service an always very polite

Richard Washington

5 years ago
everything has been great & they are very helpful

phillip reyes

5 years ago
no comment everything was great

John Penny

5 years ago
I came in today to look at a 10X10 The customer service was excellent, I am definitely going to rent from this storage place when it comes time. It seem very secure.

Jose Olivarez

5 years ago
Best place in the area. I've stored my things here three times.

Guillermo

5 years ago
This facility have excellent customer service, and a it is very clean.

Alberto Cosio

5 years ago
Have bein renting a unit here for 15+ plus years, The storage units have always bein top notch and the service friendly and helpful

Cynthia Greer

5 years ago
Dropped in today to check out facility for future rental.... place looks really nice and clean .. rented here in past and service is great... Manager is awesome,, very friendly... and helpful... will return as soon as I need to get a rental unit...

Merlen

8 months ago
service has always been great, keep doing a good job

Andres Soto

1 year ago
very fair price for the size of the unit

Ernest Ramos

2 years ago
Resident Manager went out of his way to attend me during his lunch. Good Security a plus.

Julian Molina

5 years ago
the place is good & the employees treat you good

Eric Garcia

5 years ago
Great customer service, employees are very helpful and knowledgeable.

Glenn Granish

5 years ago
Friendly

Sherry Lean

5 years ago
Friendly Staff & Good Location

Lorentina Sanchez

5 years ago
Very Friendly & pretty darn good so far

Lupe Arvayo

5 years ago
Michele is extremely courteous and helpful. I appreciate her respectful towards all

Carla Santana

5 years ago
good service

Michelle Rush Ackins

5 years ago
they do a great job & service their customers

Sue Barniske

5 years ago
great service & very helpful....unit F34

Philip Zills

5 years ago
Customer service is good, just wish the units had a tighter seal to keep the dust out
See all reviews

Nole Romero

1 year ago
Ivan is the best! Thanks for making my move less stressful.

danny lima

1 year ago
Ivan Espinoza was a very knowledgeable manager of the facility, he understood my situation that I needed for my property. you have a AWESOME EMPLOYEE!!!!!

dulce Martínez

2 years ago
Recientemente fui al lugar, tuve muy buena experiencia, me atendieron excelente, definitivamente los recomiendare :D

Tabetha Larue

2 years ago
Store you things the safe here with friendly staff and a clean place. Great costomer service .

Miguel Palacio

1 year ago
Very professional and friendly staff, clean facility, highly recommend to friends and family.

Newton Trumbo

2 years ago
This is the second time in as many months that I have had the pleasure of doing business with. I found the office personal both knowledgeable and up beat. Always with a smile. Thanks Javierr for a most welcome service. I recommend Staxup to anyone.

a a

4 years ago
I have been with these guys for years, and no matter where or when I go I can always count on them. I've moved locally, out of state, and just plain had too many things before and StaxUP has helped me each and every time. They make sure to get just what I need for my situation no matter what it may be. And the employees are always so kind and helpful. Especially Guss, he's got to be one of the most dedicated and friendly guys I've ever met and he's helped me a lot!!! Thank you StaxUP Storage and Guss, Brian Selk

Christ Ramz

2 years ago
Good customer service, I just wish the units were more sealed to protect from outside dirt/dust.

Amanda Galvan

3 years ago
This place is awesome. Anyone thinking of renting a storage rent from this place. I never had any issues and the guys there made it so easy for my son. Thanks guys

JJ Casas

2 years ago
Great customer service! I have never had a bad experience here! I've used both their storage facilities and their u-haul rental service and would recommend them to anyone!

Michael n Melissa Phillips

2 years ago
Excellent customer service the front office gentleman was very nice explained to detail suggest products to aid us in our move very clean facility

Valentin Nicolas

1 year ago
Amables y econmicas

Julian Gomez

1 year ago
I am very satisfied with StaxUP Storage. Their service is fast, convenient, and amazing. I will definitely continue with their service. I particularly want to thank Gaston for his help.

Jessica Hoffman-Bingham

1 year ago
The customer service we received was the best! Ivan was very friendly and knowldgable. The unit was clean and secure. Definitely recommend StaxUp Storage! Thank You for making our move easier.

Danielle Myers

1 year ago
The current management team at StaxUp Brawley is top notch! They came in after the last team and cleaned up. They helped me with a charge that lingered on my bill that the prior manager unfairly assessed. But most recently, I got a surprise call from my movers on a Friday afternoon that they would arrive at my storage unit within 48 hours. I was unable to delay their arrival so I called upon my friendly StaxUp professionals and the move went smoothly. I FedExed my storage keys to Andrew (I live 1100 miles away) and Andrew coordinated everything. I was greatly relieved to know that my move was all taken care of from so far away. These guys are super friendly and professional. Got stuff to store (or hide from relatives?)? These are your go-to guys!!!

Adriana Castro

1 year ago
Very personable staff and amazing customer service. Manager Ivan Espinoza is always very helpful!

Aylin Segovia

10 months ago
It was very easy to get a storage and to get a uhaul truck to move out all my stuff. It was pretty cheap for a very nice storage unit! I would use it again next time I move. Also the communication with the worker there was very good, he told me everything I had to know and how much I would be paying. 5 out of 5 for the good service!

Monique Navarrete

8 months ago
The manager Ivan gave us fast and great service. Was patient with explaining our storage options. I highly recommend Stax Up storage.

javier orozco

6 months ago
Great customer service and knolage of his work.

Brian Byers

1 year ago
The storage itself is great! The driveway is really easy to miss though.

Jennifer Burke

7 months ago
Also rent uhauls. Neat and clean.

Gerard Sanders

4 months ago
Cut my lock off, entered my unit and Stole Possessions worth more than $3000.00 because I Got behind on my unit after renting for almost 2 years. I paid it in Full, only to discover the Brawley location had violated our agreement weeks before. Instead of adding their lock to my unit and possibly waiting until I lost the unit... they entered PREMATURELY. I found my lock on the inside where my possessions had Previously been.
See all Reviews

Sarah S.

2 years ago
Great service so far! Looking to move in a couple of weeks!

Isidro R.

1 year ago
Great customer service and location was easy to sigh up verry happy

Javier O.

6 months ago
Great customer service. Ivan knows his job and advise me of my needs when came down to decide what we needed.

Johnny M.

4 months ago
Manager was super friendly and provided us with all the information regarding the units. We just needed a temporary storage and this place is great for that.

David P.

4 months ago
Personnel are friendly and the units are a good value

Katie F.

1 year ago
If I could give a negative rating I would. Rented here for several years and needed to move out as my husband is in the hospital. Sent my daughter and son...

Storage Facility Amenities3 Amenities

  • Boxes & Supplies
  • Drive-up Access
  • Se Habla Espanol

Storage in Brawley, CA

For the best self storage in Brawley, CA, come visit us at StaxUP Storage! We offer fantastic storage features at affordable prices, and our location can’t be beat. You’ll find us at 4223 CA-86 behind Pioneers Memorial Healthcare. Our proximity to CA-86 makes us easily accessible from Brawley, Citrus View, and Imperial. We’re eager to provide you with the storage unit you need to make your life easier. Come visit us and we’ll help you get started right away!

Let our experienced, customer-oriented staff make your day easier. We set high standards for ourselves and your storage experience here at StaxUP Storage. Our mission and values set the stage for the best storage experience you can find.  

Our goal at StaxUP Storage is to provide you with all of your packing, moving, and storing needs, so we sell all the moving supplies you could need right here onsite. Boxes, tape, locks, and even U-Haul vehicles are all available through our office. When you’re looking to unclutter your space, bring it to StaxUP Storage in Brawley!

GIVING BACK AT STAXUP STORAGE IN BRAWLEY, CA

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Announcing a Customer Appreciation Day at StaxUP Storage in Brawley, California!

Customer Appreciation Day at StaxUP Storage - Brawley 4-28-17

We love hot dogs, and we definitely love our customers. What could go wrong by bringing the two together in one wonderful collection of satisfied customers?

Come by, say hi, eat a dog or two, pay your rent, just think of all the fun things you could be doing!

What: Customer Appreciation Day

Where: StaxUP Storage, 4223 California 86, Brawley, California 92227

When: Friday, April 28th, 2017 

HAPPY 1-YEAR ANNIVERSARY TO IVAN ESPINOZA!

Here at StaxUp Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with Brawley, CA team member Ivan Espinoza, who is celebrating his 1-year anniversary with StaxUP Storage this week.

You can see Ivan at StaxUP Storage in Brawley, CA.

Ivan at StaxUP Storage

Ivan is the manager at StaxUP Storage in Brawley, CA.

Peter: How did you start working in self storage?

Ivan: I’m from the Valley and in January of 2016 moved back from Washington, me and my wife decided to move to Mexico until we found new jobs. Staxup Calexico is nearest storage to the border so we rented a unit there, we only used the unit for about a month and every time I went to the facility, I was looking for a job, so I had all kind of forms/applications on my truck. it was one of the guys working there who asked me if I was looking for a job and gave me the info to apply for the job.

Peter: What’s the best thing you’ve learned while working for StaxUP Storage?

Ivan: To be patient. I thought that my previous job was stressful, dealing with 100+ providers and buying millions of dollars on supplies. I learned that sometimes 1 dollar is more important for our customers that those millions for the companies I was buying from.

Peter: What is your favorite self storage story?

Ivan: My favorite story, has to be when I saw the unsolved crime show on TV, and recognized a tenant we had on this facility.

Peter: What are your hobbies when you aren’t at your facility?

Ivan: I like to spend time with my family and since I’m back at the desert, off roading.

Peter: What’s your favorite thing to do in Brawley?

Ivan: I usually go out of town every weekend, San Diego and the Baja(Mexico). I barely know Brawley.

Peter: What’s your favorite restaurant in Brawley?

Ivan: Tasty Fusion Asia is a really good sushi restaurant

STAXUP STORAGE IN BRAWLEY, CA CUSTOMER APPRECIATION FOLLOW-UP

We strive to make sure our tenants are well cared for and feel appreciated. One way StaxUP Storage in Brawley, California does this is with their annual Customer Appreciation Event.

StaxUP Storage Brawley Customer Appreciation 1

On Friday, April 27th from 11:00 a.m. to 2:00 p.m., Professional Self Storage Manager Ivan Espinoza said that the facility welcomed current and potential customers to enjoy hot dogs and beverages, “We invited everyone to stop by. Even if they weren’t customers yet, we invited them to stop by. Have some fun with our customers and the people around.”

Ivan says that this is their way of letting the customers know that they really care and also receiving feedback on the customer’s experience with the facility.

“This is for you guys, we know that you’re spending a lot of money with us sometimes. I have people here that have been with the property for 10 years. So this is our way of telling them hey, we care about you, and this is for you guys, you can have a minute with us and tell us what you think of our service.”

StaxUP Storage Brawley Customer Appreciation 2

It’s not always easy to get to know tenants according to Ivan, but having an event like this is crucial to building trust, so they feel comfortable sharing their needs and desires with the facility management team.

“People just stop by for the payments. They just have two-to-five minutes to stop by and bring their money. We never talk about anything. So it’s like the perfect opportunity to talk. It’s a good time for us to know the people, ask them what they need, what they think of our services.”

“As manager, I may not know ll of the customers, because the assistant manager rents a lot of units too. So it’s good for me to be here on the property on the weekend or at events like this one so I can know everyone.”

Afterall, Ivan agreed that he wanted the facility to be a close community of staff and renters.

While the event proved to be well attended and the goal of building rapport with and between tenants was achieved, Ivan wasn’t sure that it would at the beginning. “Actually it was really weird because we were so busy from 9:00 in the morning to 11:00 AM.”

“After that it was so slow and quiet, that we went outside with everything ready for the customers. So as soon as we saw someone in the parking lot, before we did anything else, we were asking them to stop by for a cold drink or to have a hot dog with us, so it was really nice. Finally around 1:30 it got really busy again.”

StaxUP Storage Brawley Customer Appreciation 3

Ivan happily described the event as being more like a party, and that people were hanging out even though the weather started to get dicey, “It was really hot that day, it was almost a hundred degrees and it was very dry.”

We’re happy that StaxUP Storage in Brawley, California was able to have such a fun event for everyone who attended, and really tip our hats to Ivan and Assistant Manager Gaston Gomez for making it happen year after year!

We want all of our customers to know how important your business is to us. While we try to show you that with our commitment to service every day, we know that a hot dog, a cold drink, and some friendly conversation is a fun way to make that happen too.