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StaxUP Storage - Chula Vista

3089 Main St, Chula Vista, CA 91911

Office Hours
MON - FRI9am - 6pm SAT8am - 5pm SUN8am - 4:30pm
Gate Hours
Daily5am - 10pm

Closed for lunch from 12:00-12:30 Sunday.

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Website Reviews
rating 4.9921875

Lorena

10 months ago
rating 5.0
Will definitely recommend the services. Gary Garcia was great. Thank you!

Vivian L

10 months ago
rating 5.0
Thank you for your services. Ana was my service rep.

Sandy Dillin

10 months ago
rating 5.0
Danny was so helpful. Directions, storage, unit and uhaul

Michelle Daniels

10 months ago
rating 5.0
Danny was very helpful

Mercy Franco

11 months ago
rating 5.0
I suggest to anybody who needs a storage unit to call StaxUP and speak to Gary. After going to three storage businesses, Gary was the only one that actually showed me the storages so that can see for myself the sizes and what I need.

Adelaida P Arevalo

1 year ago
rating 5.0
Customer service is excellent, always very helpful.

Khadija Figueroa

1 year ago
rating 5.0
Great experience w/ Gary. Overall I give him a 10 in excellent service, he was very accommodating and friendly. I would definitely come back because of the excellent service I received.

Kristian Figueroa

1 year ago
rating 5.0
Gary was great from the start, great customer service, outgoing and made everything very convenient for us. Great experience, will recommend StaxUP to my friends and family. Thank you very much.

Patty Roman

1 year ago
rating 5.0
From the moment I walked into this facility, I had the utmost pleasant experience with the owner and former manager Yesenia and in the upcoming months, I had the pleasure of meeting Gary and I am so pleased that he is now the manager. You couldn't have picked a better person as he is pleasant, professional and so courteous and customer svc. orientated. It's a pleasure to come to my storage facility as he and Ana Make it a pleasant visit. I really appreciate them both! Please don't let them go or move them away!

Robert Elbert Cline

1 year ago
rating 5.0
We were one of those. Always something. Unit too small, then 2 units, back to 1, losing gate code. We always got excellent service. Highly recommend them and StaxUp!

Nora Sandoval

1 year ago
rating 5.0
Gary offers great customer service. Hours are very convenient.

James Davison

1 year ago
rating 5.0
People here do it right!!

Ismael Sandoval

1 year ago
rating 5.0
Great location with reasonable prices. Gary was very pleasant.

Maria De La Luz Becerra

1 year ago
rating 5.0
Excelente Sevicio y atencion. Gracias Gary

Maria Guadalupe Arizmenti Delgado

1 year ago
rating 5.0
Gary muy bien atencion. Excelente explicacion. Gracias

James

1 year ago
rating 5.0
Gary, Ana and Daniel were friendly and very professional. Will definitely tell a friend. Thanks

Priscilla Schertzer

1 year ago
rating 5.0
Great customer service. Employees were very friendly and helpful and fast. Im happy with their service. Thanks Gary and Ana.

Maria Hernandez

1 year ago
rating 5.0
Since 1999 client. Thanks for everything. We are a partner. Was in different units and thanks again.

Luis Hernandez

1 year ago
rating 5.0
Great customer service from Gary and Ana. They always willing to help. Looks safe and clean.

Anna Delgado

1 year ago
rating 5.0
Gary is the best! I shopped around town for the best deals, but what drew me back to Stax Up Storage was Gary. He took his time to show me units until I found the best one for what I needed. I will definitely recommend this place to everyone. Thank you Gary!

Richard Martinez

1 year ago
rating 5.0
Entire crew was extremely nice and courteous. I found the whole process pleasant and convenient.

Omar Romo

1 year ago
rating 5.0
Muy atentos muy bien servicio muy bien precios gracias Gary y Ana

Grieselda M. Beltran

1 year ago
rating 5.0
Gary is great! Took care of our family moving needs. With the right truck, without any hassles. He is kind, respectful, and overall gives great customer service. Thx Gary :) We even came back and rented a second time. :)

Jennifer Benavides

1 year ago
rating 5.0
Gary was so great! Friendly and very welcoming. I feel safe leaving my things there. Thanks Gary

Martha Zamundio

1 year ago
rating 5.0
Gary Garci Hace exelente trabajo. Estvo muy atento conmigo. Gracias

Cesar Contreras

1 year ago
rating 5.0
This is the 2nd time I rent a storage in this facility and both times Gary has assisted me. He is Very Friendly and Professional. I highly recommend StaxUp Chula Vista because of Gary's Customer Service. I have recommended friends and Family members, and they are too very pleased with the Customer service and Facilities. Gary is a great asset to your team! Thank You!

Jose Sanchez

1 year ago
rating 5.0
Calidad Al 100% Servicio Y Amabilidad 100% Conveniencia si, esta cerca de autopista y casa

Oralia Lozano

1 year ago
rating 5.0
Es muy buena persona GARY amable y respetoso. Gracias

David Gomez

1 year ago
rating 5.0
Thanks for all the service. Very awesome customer service today.Have a nice day

Olivia Barragan

1 year ago
rating 5.0
Gracias Gary Garcia por tu servicio. Amable profesional. Thank you.

Maria L. Gracia

1 year ago
rating 5.0
I wish to state the professional service received by Gary Garcia, is worthy of all praise and merit.

Veronica Simmons

1 year ago
rating 5.0
Hi, I want to say thank you to Stax Up storage and a special Thank You to Gary! He was so helpful with providing me with the perfect space I needed for my belongings. He walked me through a couple of spaces to make sure I got the one that fit my needs. He was thorough in explaining the documents, from the insurance to the auto pay. I commend StaxUp for employing a guy with such a friendly nature. I started moving my stuff the following day then I received the same customer service from Ana ( I hope I got the name right, she's pregnant) She was awesome to! Thanks again to all of you!

Mario Salazar

1 year ago
rating 5.0
Gary did good job. I like his services. I'm very HAPPY with everything.

Cris Good

1 year ago
rating 5.0
Clean facility and the best prices in the area. Gary was always helpful and accommodating, with a very good sense of humor and willingness to do his best by you. I really appreciate the staff at this facility. They were always friendly and helpful.

John Smith

1 year ago
rating 5.0
Gary is professional and kind, informative, flexible, funny and very helpful person. I highly recommend him to be a manager. Regards, kindly John Smith

Rosaura

2 years ago
rating 5.0
Thank you Gary for your great work! Awesome coustomer service..Best prices in town!????

Jose

2 years ago
rating 5.0
Great Customer service from Manager and staff. Good people and great hours

Adrian

2 years ago
rating 5.0
excellent .They are the best. Gary my man, very helpful.I love this place

Karla Gonzalez

2 years ago
rating 5.0
Gary, thank u so much i trully appreciate ur kindness and keeping those memories, it really meant alot to my family and myself... You have a great heart.... Great place, good customer service...

fransisca

2 years ago
rating 4.0
Gary is a good person excellent, great customer service and prices were good too

Elisa Tintos

2 years ago
rating 5.0
Customer service was way over excellent. Gary great helper! Enjoyed having my furniture in this storage.

Chuck Smiley

2 years ago
rating 5.0
Great friendly Courteous staff. Thank you Gary!

Monserat S

2 years ago
rating 5.0
MuyBuen Servicio Atencion es excellente y la communicacion tambien es bueno!

Theresa Baker

2 years ago
rating 5.0
Great Service! Smooth paperwork,and introduction also the prices are great!Thank You

Christian Duarte

2 years ago
rating 5.0
The worker was really helpful with all the information for the storage and information booklet. Gary Thank you!

Darline Morales

2 years ago
rating 5.0
I love it, was a one stop shop. truck and storage in one place. excellent customer service. service was fast, convenient, and hassle free.

Jose Sierra

2 years ago
rating 5.0
Very Helpful, will work with you .This new management is good so are the cameras.

Valerie coulture

2 years ago
rating 5.0
always kind , helpful and make you feel welcomed. always ready to help us.

mary s

2 years ago
rating 5.0
great prices. location was perfect and the customer service was great.

Baelardo estrada

2 years ago
rating 5.0
gary buen trabajo y serv. para rentar una bodega.muchas gracias creo que lo deran de mantener dentro del negocio.

Jose Manzo

2 years ago
rating 5.0
now, today this is what i call a good storage facility, the managment is doing an unbelievable job.Before you couldnt get to your unit due to too many trucks and cars, now it looks clean and welll organized.much respect

Lupita Mendoza

2 years ago
rating 5.0
Excellent customer service. This place has really cleaned up.That's what all the places need.Everything is great here.Very humble people .

Charles

2 years ago
rating 5.0
I like your place. I was helped by Gary who exhibits good customer relations. Overall, your employees are most helpful and personable.

Judith Flores

2 years ago
rating 5.0
Gary nos a tendio. Muy bien. Perfecto- muy amable.

Stewert Brown

2 years ago
rating 5.0
Great service! Great personnel! New management great! Great changes!

Sandra Cota

2 years ago
rating 5.0
The service was great. Gary assisted us and he was very informative with good customer service skills.

Ruth Oropeza

2 years ago
rating 5.0
I am so happy with the customer service. Thank you !!

Alejandro Lagarda

3 years ago
rating 5.0
Muy agusto con el servicio, muy accesible y bien limpio.

L Downes

3 years ago
rating 5.0
Gary, Anna + Yesenia were wonderful. They helped me coordinate a long distance move. Gary is extremely helpful and knowledgeable as is ana. Yesenia helped me set up the storage unit from out of state. Gary is wonderful to work with - very cooperative

Benjamin Zamora

3 years ago
rating 5.0
Yo benjamin quise rentar un estorage aqui porque vi buen servicio en la oficina y esta muy limpio el lugar me gusta para durar mucho tiempo

Erika Juarez

3 years ago
rating 5.0
Muchas gracias a Maribel que siempre estubo al pendiente para poder conseguirme un espacio.

TYWILA REEVES

3 years ago
rating 5.0
Great Service:) First time renting a storage and Esmeralda made it fast and easy. very happy customer.

FRANCES MALDONADO

3 years ago
rating 5.0
Friendly service, clean facilities and quick registration process thank you .

Elsa Gonzalez

3 years ago
rating 5.0
Great customer service felt like I was a very close friend when I was in the office :)

ROSA DE LA TORRE

3 years ago
rating 5.0
Excellent all around we will recommend to friends and family, thank you.

Manuel Correa

3 years ago
rating 5.0
Francisco and Maribel have a very good customer service, thank you.

Desiree Mcguire

3 years ago
rating 5.0
Francisco has great customer service, he was very polite and informative and very patient.

Judith Araceli Chavez

3 years ago
rating 5.0
Very nice persons Francisco, Esmeralda and Maribel great customer service, thank you!

Carina Collins

3 years ago
rating 5.0
Esmeralda was very helpful and straight forward with pricing. Maribel was very nice in showing me different units.Would refer to family and friends.

Jesus Ramirez

3 years ago
rating 5.0
Fue un trato y servicio excelente , personas muy amables y atentas muchas gracias.

Angela Navarro

3 years ago
rating 5.0
Great customer service, excellent staff, great prices and locations , thank you.

Mike Alva

3 years ago
rating 5.0
El trato es excelente, todos con mucho atencion muy professional, gracias.

"Sukie" Socorro S.

3 years ago
rating 5.0
Carlos was so helpful. We were looking at one unit, and it was a bit small for our needs. He told me to hang on and wanted to show me another unit for a little more $$ and it turned out to be exactly what we needed. He walked us back to the office and let Esmeralda know that we changed to a different unit. Esmeralda was GREAT!! She had A LOT of customers to help, and she always addressed everyone, thanking them for their patience and that she would help them very soon. She efficiently used her time to take care of those making payments and those securing a unit. She was literally doing two jobs simultaneously, without skipping a beat. We were able to get our unit and are VERY HAPPY. We will soon need a larger and I KNOW we will be taken care of by Esmeralda and Carlos. They truly know their business and are there to help. I give them an absolute 5-star rating!! Thank you both!!

Karla Gonzalez

3 years ago
rating 5.0
El personal es mu atento me mostraron varias bodegas para escoger la mas apta para mi. Muy buen servicio y muy amables todos.

Veronica Gahbler

3 years ago
rating 5.0
Good Customer Service Good in helping me find what I needed. Very Helpful. Previous customer came back for their prices and service.

Jason Welchance

3 years ago
rating 5.0
Moved out of my unit but I had a great stay very easy to deal with.

Cecilia Perez

3 years ago
rating 5.0
Todo fue muy claro, servicio muy rapido y amable mucha gracias.

Socorro Siqueiros

3 years ago
rating 5.0
You have am awesome facility. Esmeralda was a wonderful lady. She was so pleasant and very through in the explanation of all rules. Wonderful experience Francisco showed me a better unit and it worked out GREAT! Wonderful Staff!

Jose Martinez

3 years ago
rating 5.0
Happy to receive good customer service from Francisco and Esmeralda.

Perla Jimenez

3 years ago
rating 5.0
Perfect customer service with excellent people and very good prices

MIRZA CHAVEZ

3 years ago
rating 5.0
La atencion que dan a los clientes es excelente, muy Buena actitud muchas gracias.

LUIS RIVERAMERCED

3 years ago
rating 5.0
ESMERALDA WAS A VERY GOOD PERSON THAT GOT ME GOING IN MY STORAGE.SHE WAS VERY HELPFUL AND DESERVES A HUGE RAISE!!!

William Fenlon

3 years ago
rating 5.0
The quality of the property is great, customer service is friendly and professional, price was great, overall a 5 star property.

ROSALIA GARCIA

3 years ago
rating 5.0
THE ONE THING I CAN SAY ABOUT THIS FACILYTY IS THAT EVERYONE IS AWESOME!!

Nathan Trotter

3 years ago
rating 5.0
Despite my having a 2nd floor unit, the staff are very accomodating--they bring out the forklift (which is used to lift items to the 2nd story) whenever requested, and promptly. I only had to wait once, as the driver had to run an errand, but they had a really hot girl fill in, so it was worth it. They are all friendly, and they provide bottled water, a necessity after piling stuff into a unit.

Leticia Lozano

3 years ago
rating 5.0
La informacion que se me dio fue muy completa y entendible muchas gracias

Maria Sandoval

3 years ago
rating 5.0
Maribel gracias eres muy amable y simpatica eso es muy Bueno para atraer mas clientes a este negocio me quedo clara toda la informacion, muchss gracias.

VICTOR NUNEZ

3 years ago
rating 5.0
Francisco muchas gracias por su excelente informacion me convencio, me quedo aqui porque tienen un personal muy amable y muy Buenos precious.

Jaime Davalos

3 years ago
rating 5.0
Francisco was Great he was very helpful and even though it was raining he had a great attitude by helping us with the forklift, Thanks for your great service.

Jackie Jackson

4 years ago
rating 5.0
I have had a great experience here, the service is wonderful. Thank you for your help :)

Debra Collier

4 years ago
rating 5.0
Great Good and Nice customer service was pleased ThankYou.

Kim Robinson

4 years ago
rating 5.0
They are informative and competent and friendly. Good Service will recommend this place.

Cesar Grajeda

4 years ago
rating 5.0
StaxUp has great staff willing to work with my needs. Great Service, all i one also rented my truck for my move.

Elsa Vasquez

4 years ago
rating 5.0
I was shopping around for storage and decided to stay at this location due to to their customer service and their on-line promotion

Dariana Jefferson

4 years ago
rating 5.0
I really had successful help I thank you all very much. !!!!!

Alberto R Marlett

4 years ago
rating 5.0
I was really happy with the service, they treated me really good.

Hazel Bustamante

4 years ago
rating 5.0
Esmeralda was awesome provided excellent service.Explained in detail everything

Ruth Cuen

4 years ago
rating 5.0
Muy buen servicio espacios amplios y limpios servicio al cliente excelente.

Valeria Bobadilla

4 years ago
rating 5.0
Victor and Francisco were awesome. Made everything super easy and conforting will defenitely reccomend this place!

Rafael Esquilin

4 years ago
rating 5.0
Everyone was very helpful answered all my questions, and received a great move in promotion. Very Happy with the service!

Melissa Reynoso

4 years ago
rating 5.0
Very well organized treated me with respect and very professional definitely recommend this place to others.

Joanna Morales

4 years ago
rating 5.0
Victor gave excellent customer service he help me get the perfect size storage!

Michelle Romero

4 years ago
rating 5.0
Good Customer service got a great move-in deal and a good month-to-month rate.

Mark Jackson

4 years ago
rating 5.0
I enjoyed having a friendly converstaion while doing my rental may the process easier, very helpful staff.

Francisco Zarate

4 years ago
rating 5.0
Gracias Victor por la amabilidad y la disposicion de ayudarme e informarme correctamente la situacion y solucionarla.

Minerva Acevedo

4 years ago
rating 5.0
Muy atenta y clara la informacion que me dio la senorita Maribel y documentacion inmediata...Gracias!!

Dave Gimutao

4 years ago
rating 5.0
My brother has a storage at this location and he referred me to rent , he said they had great prices and the staff was the best, all his recommendations were true.

Hilario Rojas

4 years ago
rating 5.0
I am a returning customer they have very good service!!!

Saul Castaneda

4 years ago
rating 5.0
I am a return customer and I decided to come back because everyone in the office is very helpful!

William Broughton

4 years ago
rating 5.0
Francisco- your work is 4.0 Outstanding! Padre Bill

Carlos Munguia

4 years ago
rating 5.0
I've been renting for over a year and I have all good things to say about this place its clean, staff is helpful and friendly and I always recommend this place to friends!

Mary Hill

4 years ago
rating 5.0
This was a great experience, Victor and Esmeralda went our of their way to show me around, let me see different storage units to choose from. They were friendly and courteous. Thank you so much.

Elvira

4 years ago
rating 5.0
Love the customer service everyone is always willing to help! Its diffrent to see girls work the forklift ?

Lorretta Amesquita

4 years ago
rating 5.0
My friend referred me to this location because she has always had a great experience, she was right very friendly environment :)

Miguel

4 years ago
rating 5.0
I've had great experience at this location since day one I stopped by to inquire about prices after shopping around other storages and I decided to stay here due to their great customer service

Zeelan Beg

5 years ago
rating 5.0
Good services

Phillip Martinez

5 years ago
rating 5.0
Five stars :)

Kenneth W Merced

5 years ago
rating 5.0
Nice people, Nice place,, bad access *****

Nieves Perez De Leon

5 years ago
rating 5.0
Excelent service.Good actitude.

ANGEL F NUNEZ

5 years ago
rating 5.0
Excellent service,always friendly and looking out for my best interest. Thank you

Lisa Bowen-Moore

5 years ago
rating 5.0
Great customer service...+5

Manuel Ortiz

5 years ago
rating 5.0
Very good service :)

Eduardo Martinez

5 years ago
rating 5.0
I was treated with the outmost respect by Maribel,Esmeralda and Francisco, all my needs were met and all my questions were answered by the knowlegable staff. The price and promotions were reasonable. I recommend Stax Up Storage to the San Diego community, Thank you.

Judith Tapia

5 years ago
rating 5.0
Un servicio excelente y claro, y se nos facilito lo que ocupabamos :)

Julio Santamaria

5 years ago
rating 5.0
Excelente servicio

Miguel Angel Crespo

5 years ago
rating 5.0
Super buen servicio :)

RACHEL SOUZA

5 years ago
rating 5.0
Thanks :) Your staff is awesome. They made my reservations + space rental easy.

Melissa Mitchell

5 years ago
rating 5.0
Good service

Rachel Escamilla

5 years ago
rating 5.0
Very nice and friendly efficient and courteous staff.

Jane Mantecon

5 years ago
rating 5.0
Friendly people at front, very helpful. Thank you

Robert Harris

5 years ago
rating 5.0
Awesome

VERONICA DURAN

5 years ago
rating 5.0
Location is clean, organizeand very secure. I feel comfortable with my decision. Great customer service :) !

OLGA PERALES

5 years ago
rating 5.0
EXCELENTE SERVICIO

Jovita Montiel

5 years ago
rating 5.0
The service is upgrader Im to happy to been here in this place :)

Danielle Iribe

5 years ago
rating 5.0
Very nice and helpful answer all my question

Irma Rangel

5 years ago
rating 5.0
Fueron atentos !!!

Carlos Lagarde

5 years ago
rating 5.0
Excellent customer service form Miss Esmeralda and Miss Maribel at the office and Mr.Francisco for the attencion

Aaron Alcaraz

5 years ago
rating 5.0
Buen Servicio

Diane Maya

5 years ago
rating 5.0
Great price, GREAT SERVICE !!!

Jesus M Gonzalez

5 years ago
rating 5.0
Great prices !!!

Reynald Seapno

5 years ago
rating 5.0
Excellent Service

Janice Rodriguez

5 years ago
rating 5.0
Good service :)

Lynda Bromberg

5 years ago
rating 5.0
Good service @ desk

Maria Torres

5 years ago
rating 5.0
Good Service

Carrie Mansour

5 years ago
rating 5.0
Very good service, very clean.

Mariela Solis

5 years ago
rating 5.0
Amazing customer service. Thank you

Sylvia Bonet

5 years ago
rating 5.0
The service was good, person in front it was very nice, keep up the good work.

Alvin Morales

5 years ago
rating 5.0
Atentive and great service and price.

Rosario I Rodriguez

5 years ago
rating 5.0
Very nive Service :)

Alex Sanchez

5 years ago
rating 5.0
Good service, Thanks !!

Michelle Krugman

5 years ago
rating 5.0
Great Service

Joanna Morales

5 years ago
rating 5.0
Great Staff!!

Robert DalleMese

5 years ago
rating 5.0
Great customer service

Oscar Morales

5 years ago
rating 5.0
Great service!

Robert T Cox

5 years ago
rating 5.0
Very friendly, helpful and overall, great experience.Very hassle free!

MASSIEL ILANO

5 years ago
rating 5.0
Great inside and outside service!

Gabriel Okita

5 years ago
rating 5.0
Muy buen servicio! Muy atentas

Efrain Manriquez

5 years ago
rating 5.0
Very good service, Francisco and Maribel were very helpful.

Rosa Bohuslavsky

5 years ago
rating 5.0
Me gusto mucho como me atendieron son muy profesionales quede satisfecha.

Ramiro Real

5 years ago
rating 5.0
5 stars

Leonardo Rojas

5 years ago
rating 5.0
Todo bien. Mucho calor en la oficina ! :)

Doris Jones

5 years ago
rating 5.0
Muy buen servicio. Thanks

Cinthia Buccigross

5 years ago
rating 5.0
***** Great Service.

TAMMI GRIFFIS

5 years ago
rating 5.0
Great Service !! 5 start

Charrissa

5 years ago
rating 5.0
It was quick and easy. Well prepared.

Daniel Espejel

5 years ago
rating 5.0
He sido cliente por muchos anos, muy buen servicio me siento muy agusto, los recomiendo.

Pedro Rubio

5 years ago
rating 5.0
Todo un exito, equipo dedicado a la atencion al cliente felicidades.

Isabel Miranda

5 years ago
rating 5.0
La muchacha fue muy atenta al momento de atenderme. Muy buena atencion !!

Gabriela Loaiza

5 years ago
rating 5.0
Buen servicio ya tengo 2 anos y no tengo quejas :)

David Ramos Vasquez

5 years ago
rating 5.0
Buen servicio, la atencion amable y clara.

Atilano Fuerte

5 years ago
rating 5.0
Came back, good job.

Samantha Lopez

5 years ago
rating 5.0
Great customer service, location very clean !!

Victor Brackney

5 years ago
rating 5.0
Very good !!!

Susana Anaya

5 years ago
rating 5.0
Muy buen servicio todos muy amables. Gracisa

Maria Torres

5 years ago
rating 5.0
All service were great . Thanks

Lea Lopez

5 years ago
rating 5.0
Esmeralda and Francisco provided excellent customer service to use.Im glad I came to this storage place.

ENRIQUE RODRIGUEZ

5 years ago
rating 5.0
Very good and excelent service in moving my belongs !!

Fernando Vizcaino

5 years ago
rating 5.0
Muy buen servicio

Adrian Rivera

5 years ago
rating 5.0
Muy bien y amables

Connie Houston

5 years ago
rating 5.0
Victor was very helpful and nice.

Eduardo Rodriguez

5 years ago
rating 5.0
Great service,everything is explain excelent. Give it a 5 star rating.Awesome u guys are open on Sundays :)

Gabriel Gomez

5 years ago
rating 5.0
Good work.

Roberto Gama

5 years ago
rating 5.0
Very good!!! Ten points :)

Baltazar Jaramillo

5 years ago
rating 5.0
Great customer Service

Nancy Perera

5 years ago
rating 5.0
Happy with all the service.

Bianca Tolbert

5 years ago
rating 5.0
The service was great !!

Marco Munoz

5 years ago
rating 5.0
Great Service!!

Jorge Torres

5 years ago
rating 5.0
I had a good experience, she answered all my questions, good job :)

THERESA G. GONZALEZ

5 years ago
rating 5.0
Very good service.

Matt Tundermann

5 years ago
rating 5.0
Very helpful and friendly ,profesional and corteous! Highly recommend.

Francelia Gallup

5 years ago
rating 5.0
Excelent service!!

Rachel Vega

5 years ago
rating 5.0
Very friendly and professional. Thanks!!

Gloria Stacey

5 years ago
rating 5.0
Excellent and Professional Services....Thank you !!

Rosario Gomez

5 years ago
rating 5.0
Muy amable y simpatica, me agrado mucho la atencion que me dio Maribel

ROSARIO GOMEZ

5 years ago
rating 5.0
Muy agradable y simpatica me agrado mucho la atencion que me dio Maribel.

Chris Serrano

5 years ago
rating 5.0
Great Service

Jose A Landeros

5 years ago
rating 5.0
Great Service.

Maria V. Blanco

5 years ago
rating 5.0
Great and friendly staff :)

Peter Buddrus

5 years ago
rating 5.0
Esmeralda Picazo did a Great Job! We feel very fine that they took care of everything!

David Niddrie

5 years ago
rating 5.0
Esmeralda, Victor and Francisco were very helpful, They work hard!

Alex Pratt

5 years ago
rating 5.0
Great Service !! Will recommend to friends

Ron V

5 years ago
rating 5.0
Victor was most helpful on a very busy day!! Thank you Victor and Maribel

Diane Zugasti

5 years ago
rating 5.0
Great service & staff

JULIA BRUGLIO

5 years ago
rating 5.0
GREAT SERVICE, HELPFUL STAFF, GOOD LOCATION, VERY COMPETTITIVE PRICES.

CARLOS ASOR

5 years ago
rating 4.0
GOOD SERVICE

Maria Calderon

5 years ago
rating 5.0
Muty bien toda la locacion y todos son muy amables.

LETICIA J HERNANDEZ

5 years ago
rating 5.0
MUY BUENO EL SERVICIO DE LA OFICINA Y SE ME HACEN MUY BUENOS LOS PRECIOS Y ESCELENTE UBICACION

Yvette Morris

5 years ago
rating 5.0
Great customer Services, the only thing that needs improvement is someone to handle the telephone

RACHEL VIGIL GARCIA

5 years ago
rating 5.0
VERY QUICK AND ORGANIZED WE REALLY APPRECIATE THE ASSISTANCE WITH THE FORKLIFT

SAMUEL CRUZ

5 years ago
rating 5.0
Staff is wonderful.Very friendly and every detail was well explaine. I would tell my friends about this place.

ISRAEL MORENO

5 years ago
rating 5.0
VERY HELPFUL

ERIKA GARCIA

5 years ago
rating 5.0
The property is very clean.Friendly staff

JULIO MOSCOSO

5 years ago
rating 5.0
Great Customer service, Thank you

MANUELA COYOTL

5 years ago
rating 5.0
NICE

ROSA AGUILAR

5 years ago
rating 5.0
EXCELENTE SERVICIO

ALISA VIRGEN

5 years ago
rating 5.0
The Staff here at Stax-up storage have beeen awesome and very helpful!!!

ANTHONY FUENTES

5 years ago
rating 5.0
Great Staff Very nice cosmetic changes!

Alejandro Garay

5 years ago
rating 5.0
Muy buen servicio

Massoud Haghpanah

5 years ago
rating 5.0
Maribel is very nice and profesional employee.

GLADYS RUBIO

5 years ago
rating 5.0
MARIBEL AWESOME EMPLOYEE, GREAT PLACE

SOFIA MORENO

5 years ago
rating 5.0
Excellent customer service . We will gladly recommend it :)

DIANA NICHOLS

5 years ago
rating 5.0
GREAT SERVICE VERY FRIENDLY

FRANCISCO ROJAS

5 years ago
rating 5.0
GREAT SERVICE OVERALL!!!!!

Maribel Natal

5 years ago
rating 5.0
Great customer service. great profesional personal.

KARINA CONTRERAS

5 years ago
rating 5.0
Very friendly and has always accomodates my needs

IRMA AMARO

5 years ago
rating 5.0
Personal muy agradable y muy servicial estoy muy conforme con el servicio. Gracias!

ALEX PRATT

5 years ago
rating 5.0
GREAT SERVICE. WILL RECOMMEND TO FRIENDS/FAMILY

LUIS A JIMENEZ

6 years ago
rating 5.0
Wonderful service. Thank you Maribel

Tony Diaz

6 years ago
rating 5.0
una atenion excelente y todo en buena condicion gracias po todo!

DIANE ZUGASTI

6 years ago
rating 5.0
Great Service & staff

Lori Wiley

6 years ago
rating 5.0
FAST COURTEOUS SERVICE GREAT LOCATION, LOW PRICES WOULD HIGHLY RECOMMEND

Victor Navarrete

6 years ago
rating 5.0
Muy Buen trato y servicio Gracias Excelente

NORMA ROMERO

6 years ago
rating 5.0
Agradecidas por el descuento, muy buena atencion, nos dan seguridad y apoyo en entrada y salida.

Ana Hernandez

6 years ago
rating 5.0
Best Customer Service! Very Helpful.

Laura Chavira

6 years ago
rating 5.0
Good customer Service

VERONICA GAHBLER

6 years ago
rating 5.0
Maribel Martinez was very nice and helpful with me...Good customer Service.

Marco Morales

6 years ago
rating 5.0
Esmeralda is very nice, friendly and proffesional.

JJorge Meza Jr

6 years ago
rating 5.0
Very Nice!

Ray Ornellas

6 years ago
rating 5.0
I Like the new look and service. Francisco and Esmeralda are very nice to work with

Armando Gallardo

6 years ago
rating 5.0
Excelente Servicio y Rapidez

Arthureena Sparrow

6 years ago
rating 5.0
Excellent Service!!

RHONDA BERRY

6 years ago
rating 5.0
VERY HELPFUL! NICE BILINGUAL **

Kassim Osgood

6 years ago
rating 5.0
Service here at this facility is very impressive..very excellent customer service. I have used a few facilities thru out the country. This one here with its employees was very pleasent and smooth transition to the San Diego community

EARLTON G SMITH

6 years ago
rating 5.0
I VALUE THE STAXUP STORAGE CUSTOMER SERVICE AND PROFESSIONAL STAFF. ESMERALDA TREATS ME WITH PROFESSIONAL SERVICE EACH AND EVERYTHIME I COME TO PAY MY STORAGE AND HAVE QUESTIONS. I THANKS YOU FOR THE SERVICE.

Ruben Garcia

6 years ago
rating 5.0
Visited location for first time i inquired about a truck rental noticed that they had uhaul. Spoke to esmeralda the service representative. Let me tell you, location was busy but this gal took the time to explain everything to me not rushing thru things to me. other peolpe were walking in and she would great them and let them know that she would be right with them... I did make my reservation for the truck and will be getting a storage unit with your location...Once Again thank you for your staff and location...

Monica

6 years ago
rating 5.0
Thank you guys for having. Exceptionally great service!! Even wgen there busy they acknowledge I am there. They always greet me by name! Thank you and keep up the great customer service!

Fernando Carrillo

6 years ago
rating 5.0
I am very happy with personnel, they always very helpful, Managers are very special people.

XOCHITL GONZALEZ

6 years ago
rating 5.0
Mi esposo y yo tenemos rentando en esta locacion mas de tres anos me gusta mucho el servicio, los empleados siempre estan dispuestos a ayudarnos y a ofrecernos un buen servicio, definitivamente una locacion para recomendar a mis amistades.

Enrique Rojas

6 years ago
rating 5.0
MUY BUEN SERVICIO EXCELENTE ATENCION BUENA SEGURIDAD ESTOY CONFORME CON EL LUGAR Y SIEMPRE LO RECOMENDARIA A MIS CONOCIDOS!

Glenn Darrell Kitchen

6 years ago
rating 5.0
I am more than satisfied with the service provided at this location. The employees are always nice and helpful. Also, Its always nice to see the manager available, you hardly ever get to see the manager at other storage places. I been in business with this storage location for about a year now and i couldn't be happier.

Mark Burns

6 years ago
rating 5.0
I have had nothing but pleasant experience with my storage unit. I rent a very large unit and I am in it everyday I move things in and out on a regular basis. The access is good the staff is nice to speak to also I feel safe and secure while I am there and feel that my belongings are also safe. The facility looks nice and I am happy with my storage. Thank You

Flor

6 years ago
rating 5.0
the service was courteous. The staff answered all my questions and patiently showed me the various options in storage area sizes. They also made renting a truck very easy.

Amalia Ochoa

6 years ago
rating 5.0
Me gusta como trabajan las muchachas de la oficina me encanta ver la relacion que llevan. Esmeralda y Maribel tienen muy bonito caracter y me encanta la remodelacion que hicieron en la oficina!

Leo & Cynthia Hernandez

6 years ago
rating 5.0
This Storage facility is exceptional, I have been with Stax for a long Time now and the service is awesome, the management staff is friendly and helpful, Esmeralda is top notch, Francisco is the most helpfull staff member i've met. Overall they have great pricing and easy to work with. Highly recommend them to do business with!

Eddie

6 years ago
rating 5.0
The staff at Stax Up Storage is on top of things. They are professional and always available to help when needed. I have stored things at other facilities but the team at Stax Up, they know now to get it done right!!!

Lori DeLorie

6 years ago
rating 5.0
We have been doing business with this company for about 20 years, I will say that ove rthe years there have been several different managers and the staff that is here now is the most professional and righteous that have been here!! I would and do recommend this facility to others!!
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rating 4.8
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Juan Cabellos

3 weeks ago
rating 5.0
Very Professional, And Comfortable. Management And Their Employees Are Very Helpful And Reliable.. Will Recommend And Share Locatiin With Friends... JCV

Chris Duarte

3 months ago
rating 5.0
Thank you Anna and Gary for taking your time right before closing to show us some units and for getting us in before the office closed . We originally had made reservations at public storage on main for 5:30 and as I got there at 5:20 they had given our reservation up and had no room for us . Last minute uhaul full , I called stacks up Right before closing 5:50 with no hesitation they told us to come down and they would find us something . They showed us some units that best fit our needs and hit us in . Thank You both for going the extra mile . I applaud you both for your excellent customer service . I wish I could give you guys 10 stars .

jonny santos

3 months ago
rating 5.0
Im impressed with the customer service here. Very friendly and plenty of light in the units. They have access to uhaul trucks on site. After a long day of searching this is a great spot.

Randy Lewis

6 months ago
rating 5.0
Great people very helpful and be freindly

Pattie G

6 months ago
rating 5.0
I been renting a unit for many years. Staff has always been kind and accomodating. This past year i had to let go of my unit. Gary, the new manager, was awesome with assisting with this process. He helped me tremendously by helping me recover photos that i would have lost forever. Memories are hard to replace and he helped me to recover them all. He went above and beyond what i had expected. Caring, kind and selfless people like him are few and far between. He was a life saver for me in time when it seemed so diffucult. I am so grateful with everything he did to help me out during the moving process. Thank you so much, Gary!!!

Araceli Villa

10 months ago
rating 5.0
Great place. Great service. Been a customer for a long time.

Blue Star

11 months ago
rating 5.0
Gary was awesome super helpful and Danny Was on point with the walk thru no wait less than 10 min paperwork and keys in and out No hassle!

Lisa Flores

11 months ago
rating 5.0
I have a storage here and I'm extremely satisfied with how everything is handled whether I need help with my personal storage belongings or information on other possible storage units for future storing.

Robert Torres

1 year ago
rating 5.0
Well ran facility. Gary is very helpful.

Kevon Heller

1 year ago
rating 5.0
Gary Helped is out super Quick Made Us (Customers) a Priority. Highly Recommend This Place.

Crystal Diamonds

1 year ago
rating 5.0
The staff are extremely friendly and helpful. I go to Staxup Storage consistently and I love that the same staff help me every time. Very chill and down to earth people. Fast, friendly service and reasonable rates. One of the managers, Gary is always very helpful. He goes above and beyond his duties to ensure satisfaction with your storage and truck rental needs. Before I even got out of my car he greeted me with a wave. Always a pleasure doing business with companies that respect their customers. The managers here are exceptional and they all remember me and my family when we stop in. If you are looking for a storage unit this place is as good as it gets. It is always clean and well maintained. The staff are always present and friendly. Convenient Location and good pricing too! Easy to get to and very easy to work with Gary and Staff. Very clean property. I would highly recommend Staxup Storage to anyone looking for storage of any kind.

Karla Alarid

1 year ago
rating 5.0
I have had a pleasant experience at this facility. Grey is and has been very pleasant and quick with the forklift when we needed assistance. He always went the extra mile to please us. Thank you Grey for everything you do to make this storage facility a success. Hopefully the rumor isnt true about you leaving to another storage facility. If you do leave they need to clone you so we could have the same customer service.

Danielle Smith

1 year ago
rating 5.0
Special shout out to GARY who went above and beyond to make sure everything went smooth and pleasant. The whole team from the call center to the management were very friendly and accommodating. I moved cross country from NY and was instructed on how an 18 wheeler drop off would work at this location.

Luiz Florez

1 year ago
rating 5.0
Gary was extremely helpful and fast got me going with no problem at all

Jorge Gutierrez

1 year ago
rating 5.0
Gary was super helpful, even stayed a couple of minutes after 6 pm to set up our storage unit, great service

Amy Sanchez

1 year ago
rating 5.0
We arrived just before closing and were grateful that Gary could help us set up our unit rental quickly. He stayed a few minutes past closing to make sure we were taken care of. Good and efficient customer service!

Aleyda Santoyo

1 year ago
rating 5.0
I love this place,they treat me like family. I have been with them for 5 years, and everytime i need something they are there to help.They go out of there way to help me..

Linda Iniguez

1 year ago
rating 5.0
Gary is awesome he was great! He went an extra mile to ensure me a truck.

Amelia Aguilar

1 year ago
rating 5.0
Love this place for the awesome customer service and the action that Gary took in going out of his to please . Definitely deserves 5 stars. Made my first experience renting a storage an awesome one.

Melissa Villalobos

1 year ago
rating 5.0
I love this place!! They have excellent customer service very helpful they help you with all ur needs. I personality want to Thank Gary for all his help for taking his time to help me move all my belongings to my units. His a great guy and he makes you feel welcome and helps you and anything you need to make your moving situation easier. Best place to lock up your things recommend 100 percent! Thank you again Gary for all your help

JOSIE REEVES

1 year ago
rating 5.0
Gary was very helpful and provided me with excellent customer service. Thank you very much.

Dominique Accettola

1 year ago
rating 5.0
Great service. Gary was very helpful and accommodating. He helped me find the perfect unit for my needs.

Sell Sellin 1619

1 year ago
rating 5.0
I am pleased & ready to move thanks to Gary who accomodated my storage needs even at 2min before closing. Gary stood open offering me all my storage needs & provided special offers. During this stressful move I was lucky to find the perfect space. Thank you Gary

Rosa Angu

1 year ago
rating 5.0
Great service, clean storage units, & good prices. Gary and Ana are a good team, big help and always greeted us with a smile. I appreciate their service and would recommend Stax up storage to any friend.

Ronny Baxter

2 years ago
rating 5.0
My wife and I found StaxUP Storage to be the best storage unit that we looked at. Prices seem to be very good and the assistant managers, Ana and Gary are very nice and helpful.

Nancy Baxter

2 years ago
rating 5.0
Gary and Ana, the assistant managers, are very nice and very helpful. We haven't moved in yet, but we are soon and think we found the best place. They are truly assistant managers!

adrian valadez

2 years ago
rating 5.0
This guys are awesome gary gave me some options and some great deals we where running tight on time and the guys gave us the extra help we needed made our move so much easier. Great location. And easy access.

Carolina Martinez

2 years ago
rating 5.0
Received great customer service from Gary Garcia. He was very polite, friendly & efficient. They also had a great promotion, offering 50% Off the first two months.

Juan Magno

2 years ago
rating 5.0
Great service friendly staff. Mr. Gary Garcia asst. Manager is the best on customer service. Gary showed me multiple units which allowed me to pick a unit the best fit my need.

Vince Tirona

2 years ago
rating 5.0
Very friendly and accommodating. Gary showed me multiple units, which allowed me to pick a unit that best fit my needs. Very good prices as well. If you are on the 2nd level, they load your possessions up with a forklift, which is very helpful. Also, Gate hours are 5am-10am, 7 days a week!

daniel cardenas

2 years ago
rating 5.0
Great service from Ast Mgr Gary. He put alot of time and effort to get me into a larger unit.

joel gomez

2 years ago
rating 5.0
Gary was great. Friendly and quick. I'd recommend anyone to him.

Patricia Monroy

2 years ago
rating 5.0
Gary is a wonderful employe. He is very tentive in all her appears to do. He is very thorough and patient. He showed us many units and explained everything to me. Beautiful customer service and I highly recommend both him and this facility. Thank you once again Gary and Staxup!

marisol mancilla

2 years ago
rating 5.0
I am so satisfied with this place the hour are very convening the staff are very attentive with the place and the customer specially Gary very nice and always willing to lend a hand keep up the good work guys

MARIO MARIN

2 years ago
rating 5.0
Gary is a excellent employee. I couldn't do it with out his help and service. Great customer service.

Michelle Sevilla

2 years ago
rating 5.0
Garry offered an excellent service i will definitely come back... this place is awesome 100% recomended

Al S

2 years ago
rating 5.0
I moved to Stax Up storage from another service. It is the best service and Gary is great manager. He took time to show me all available spots and I was able to choose the one best for my needs. Thank you!

Daniel Scovell

2 years ago
rating 5.0
They offer very competitive prices on their units and excellent customer service. Gary did a great job handling the paperwork and showing me the property.

Angelica De La Rosa

2 years ago
rating 5.0
Gary has always been so helpful and gives great customer service. I've been there for about almost 2 years and I enjoy being able to know that I get good customer service.

Robert Sierra

2 years ago
rating 5.0
Gary provided great customer service. Got back to back transfers based on my personal needs thanks to Gary taking the time to not only call me but show me a different unit to make my experience the easiest all the way around. Ask for Gary I guarantee it.

Santiago Diaz

2 years ago
rating 5.0
Friendly professional staff and down to earth with StaxUp Storage your with family Gary is your to go guy he I'll take care of it Ana was great second nature with the forklift, I highly recommend this place for your storage needs.

SoonKim Goh

2 years ago
rating 5.0
Walked in and was assisted by Gary. I was clueless as to what size storage to rent for my stuffs. I let him know what I have and he showed me one base on his experience (I have my doubts). On moving day, he was there to help and advise, everything fits perfectly! Gary made the entire experience STRESS FREE. He's the best!

Roxanne Moody

2 years ago
rating 5.0
Gary gave me 100% customer service and great hospitality. Thank you! Gary...

Henry Recinos

2 years ago
rating 5.0
Great and helpful staff.... Especially Gerry he is very helpful and always trying to go the extra mile to make my experience good.. I'm glad I chose this storage.. Just ask for Gerry you won't be disappointed.

andrea chavez

2 years ago
rating 5.0
They provide great customer service. Units and building are always clean. Gary especially is very helpful and great customer service.

Brian Pinto

2 years ago
rating 5.0
The people that work there really go the extra mile. I got a really good deal and I'm very satisfied with my storage unit. Gary has helped me considerably with all my belongings to assure me that everything is safe. Thanks to everyone at staxup.

Julie Scholfield

2 years ago
rating 5.0
Gary is AWESOME he is always very helpful and knowledgeable. Gary is always available to help he even carried boxes downstairs for us. I highly recommend this location.

Viridiana Valenzuela

2 years ago
rating 5.0
I would definitely give 5 more stars if I could! This storage place is AWESOME!!! The facilities, staff, customer service, price......ABSOLUTELY EVERYTHING! I found this storage facility while I was browsing for cheap storages in Chula Vista. This was the one that popped up first. I checked out the website and went in for more details/info. The manager (Yesenia) was of so much help and very friendly!. The second time I went in to reserve my storage, Gary (staff) was incredible, polite, friendly and helpful. He showed us the place around and answered any questions we had. Excellent customer service! He is one of the friendliest employees that work there! I highly recommend StaxUP (Main Street), storages are clean, wide and low priced.

Cecilia Comer

2 years ago
rating 5.0
Amazing customer service. Place is secure safe and clean. The staff is great and always have a smile onher face

Humberto Peterson

2 years ago
rating 5.0
I congratulate the company,because the people who work in the office are very professional. They treat me very friendly. I recommend this place with pleasure ! what keeps me coming here is the service,I noticed that they don't only treat me like this,they treat everyone the same.

Eddie Jefferson

2 years ago
rating 5.0
Great service. Gary got me setup in no time. Highly recommended.

Janisse Arballo

2 years ago
rating 5.0
Great customer service , Gary Garcia thank you for going out of your way in helping me with all my needs.

Victoria Esquerra

2 years ago
rating 5.0
Excellent customer service Clean environment I was attended by Garry very helpful and respectful Will highly recommend.

Sharon Earnest

2 years ago
rating 5.0
The staff here goes above and beyond !! Gary helped me find a great unit with an even greater price. I definitely would recommend this location for all your storage needs, they even have moving supplies and usually rentals.

Miguel Gaytan

2 years ago
rating 5.0
Came TO Stax up. GARY hooked it up with a great deal. EXCEPTIONAL customer service. GREAT place to store your items.
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rating 4.0
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Séverine M.

8 months ago
rating 5.0
My husband and I recently signed up for a storage unit in Chula Vista CA. with Stax Up. Gary the manager went beyond our expectations We call on a...

Ellie L.

11 months ago
rating 5.0
The management of this location is... amazing in every way! We cannot say enough good things about them! My husband and I needed a storage unit for a new...

Daina C.

1 year ago
rating 5.0
Have stored with StaxUp for a couple years now and wouldn't go anywhere else. Pricing for units is decent compared to other local businesses. I just...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Se Habla Espanol
  • Truck Rental

Just a few blocks from I-5, StaxUp Storage is situated in a premier location in Chula Vista, CA. You'll find us at 3089 Main St near Smart & Final, Main Street Recycling, Hernandez Tire Sales, and Over the Border, just north of the Otay River. Since we're so conveniently located in southern Chula Vista, we're an excellent storage destination for residents and businesses near Imperial Beach and Tijuana as well. Come visit us and let us show you what we can do to solve your storage problem!

Are you tired of stepping over extra boxes, toys, and items that you rarely use? Is your living space small and you don’t have room for your off-season clothing? Are you tired of parking in the street because your RV is taking up your entire driveway, or because your garage is full of tools you rarely use? If you answered yes to any of these questions, you’re sure to benefit from the affordable storage options you’ll find at StaxUp Storage!

Our premier facility in Chula Vista, CA offers low prices and a wealth of storage features that make your storage project quick, easy, and convenient for you. We’re truly your one-stop-shop from start to finish! You can purchase your boxes from our office, pack them, rent your U-Haul moving truck from us, and easily move your belongings into one of our clean, affordable units by driving right up to the door of your unit. What’s more, our facility has some of the lowest prices around!

Our facility has a variety of parking options as well. We can easily store your boat, RV, or other vehicle in one of our spacious parking spots. Additionally, you can rest easy while your vehicle or belongings are being stored away from home, because our fenced and gated facility is equipped with secure technology to maintain a safe atmosphere. We’re eager to provide you with the options you’re looking for near you. Contact us today and we’ll help you get started with a fantastic storage unit at a great price!

HAPPY 1-YEAR ANNIVERSARY TO GARY GARCIA

Here at StaxUP Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with San Diego team member Gary Garcia who is celebrating his 1-year anniversary with StaxUP Storage this week. All interviews are performed by Peter Soto.

Gary is the Manager at StaxUP Storage – Chula Vista.

Peter: How did you get started in self storage?

Gary garcia, employee of the month for december 2016

Gary Garcia, Employee of the Month for December 2016

Gary: I’m going to be honest with you. I was just looking for a job. At the time I didn’t have transportation, so I was looking for something local. I’ve always been interested in property management. In fact, I was looking for something more along the lines of residential management, like apartments. When I was going through job searching on craigslist I came across one that was local, it was in Chula Vista, started off with decent pay and it was basically for maintenance. Although I wanted to become a manager eventually or assistant manager, what I knew how to do was maintenance. That was my foot in the door, so I went in and applied for it, two, three months later I got the call and I’ve been here ever since.

Peter: That’s great. You worked your way into management now.

Gary: Yeah, I’m the maintenance and assistant manager, so I do both office work and the maintenance. When I first started, they told me I would be doing about 20% office work and 80% maintenance and that kind of scared me at first, because I wasn’t really computer literate, but now that’s where I prefer to be. I love interacting with the customers. I love the whole aspect of the office, so it’s been pretty fun.

Peter: So you’d say StaxUp took the time to set you up with computer and back office skills you didn’t have before?

Gary: Yeah, they’re 100% responsible for where I’m at today as far as my level and where I’m headed. I give them 100% of the credit for that.

Peter: Awesome. I’ve done a number of these interviews now and something that I hear all the time is that Strat Prop really takes time to invest in their team, but they also give them a lot of independence. Is that similar to what you’ve experienced?

Gary: Oh, yeah. I have my fair share of independence. They let you go on your own and use what you’ve learned to the best of your abilities, which gives you trust and when you get that trust it builds your confidence. I want to make sure I do the best I can in order to show them that I’m capable. They gave me everything I need to do the job I’m doing. Now sometimes I work alone. I have no problems. I’m not worried that I’m going to do something wrong or come across a situation I can’t handle. That was something they did during our training.

Ballpark self storage

Ballpark Self Storage, one of the facilities at which Gary works

Peter: So after a year do you have any stories or moments that stick out in your memory?

Gary: I’m not sure about stories. I just know that with both of my team members, it’s always full of laughs and it’s always a great time. The things that stand out the most are almost all customer related. There have been so many times, so many moments of satisfaction I get from helping somebody or calling somebody by their name as they walk in and making them feel a part of something. Those are my rewards.

Peter: Oh yeah, just doing the right thing.

Gary: Yeah, it’s integrity, right? That’s one of the things, being able to apply integrity in my position and going full out for the customer makes my experience here all the better.

Peter: Self storage seems so boring on the outside, but when you hear things like that you can see a lot of humanity in it.

Gary: You’re interacting with so many people. Some are just here to store personal belongings for a short period of time, but everyone is storing their personal belongings and they have a story behind it. You know, some of them are not so great. Some are moving on to something better and they just need something right now until they get into a bigger house. Or some people who have just lost everything. Just being able to sit there and talk to them and comfort them and try to make their experience the best possible under the circumstances. It’s great. Something I’ve noticed in self storage is that you have an opportunity to do that every single day.

Peter: You really meet all types of people in the self storage industry. So, you don’t spend all of your time at the self storage facility. Who are you when you aren’t at work?

Gary: At this point I’m just a father. I go out there and do everything I can, even on my days off. Just yesterday was my one weekend day off and I wanted to relax and do laundry, so my kids have laundry for the week and instead my cousin is here from out of town visiting my grandma. I guess they went into her trailer and saw it leaking and found some mildew, so they ended up tearing down the whole roof. The walls were all messed up, so they called for my help, so I went over there and knocked all the walls out. Now it’s all open and exposed. Everything’s gone. Then yesterday we put the whole thing up in one day.

StaxUP storage in chula vista

Looking down at the office at StaxUP Storage in Chula Vista

Peter: Wow!

Gary: Yep. We put the walls up, all the joints all the rafters, side paneling, ceiling. So then it was just up to my cousin to put the roofing and drywall in. We got it all done it one day. It was cool. It’s one of those things. I love the smell of cut wood. Just being able to do something for somebody is it’s own reward. I didn’t expect to get paid for it. I just happened to be available and I knew what I was doing, so it was fun. Other than that, I used to draw. I don’t really get into that anymore. At this point I am just focusing on my job and seeing where I can go with this. I think my biggest and best hobby and pastime and everything all together is just being a great father to my two kids now and just being able to provide for them. That’s what it’s all about for me.

Peter: What are your kids’ names?

Gary: I have a son that’s named Gary as well. He’s 13 years old, just turned 13, so I got a little teenager on my hands. Then I have my daughter, Gabriella, Gabby, she just turned nine. She’s like my little heart beat as well. My little daddy’s girl. It’s not easy being a single parent, but at the end of the day it’s worth it.

Peter: That’s a huge job.

Gary: Yeah, that’s why I have gratitude toward Strat Prop, because they’ve actually given me the skills , tools and essentials to help provide for them.

Peter: That’s heartwarming. So do you live in the Chula Vista area?

Gary: It’s kind of funny, because I’ve been here my whole life. I live right off of Hilltop and Palomar. I’ve lived down this road for 30+ years, so I know everything here. I’m very familiar with this whole area, because I was born and raised here in Chula Vista. That’s one of the main things that attracted me to this property, that it is in Chula Vista. Right now I have joint custody of my daughter and she’s a big part of my life, so I have to be within this area in order to maintain that, so this is perfect. I’ve been living here for 43 years in Chula Vista, so it’s pretty convenient for me.

Peter: I’ve only been in that area a couple times. As someone who knows everything around there, do you have any suggestions for things I can do it Chula Vista next time I visit?

Gary: Depends on when you come down. If you come down during the summer time, let’s say you come down in May, from the end of May to September, you could always check out the water park right here on Main Street that was once owned by Knott’s Berry Farms, but now it’s owned by Sea World. It’s called Aquatica and it’s maybe a mile and a half from here. It’s a nice summer spot. Nice water slides. It’s a pretty nice place to go. Other than that, it just depends on your tastes. There’s good pizza at La Bella’s, good Mexican food at Hermano’s. There’s a few things to do around here. But, like I said, I’m more of a home body. There’s the AMC right here off of Palm. That’s my favorite one. Out of all of the theaters in the area, this one is the cheapest for some reason. Of course, the one in Chula Vista mall has recliners and you get to reserve your seat, so that’s kind of good too.

Peter: Those were actually all of the questions I had prepared. Is there anyone at the company you would like to give a shout-out at StaxUp or the home office?

Gary: Anna and Yesenia at Chula Vista, Monique and the crew over at San Ysidro, Adam and the team members at Ballpark, and, of course, everyone at the home office at Strat Prop!

STAXUP STORAGE IN CHULA VISTA RAISES DONATIONS FOR LOCAL ELEMENTARY SCHOOL

StaxUp Storage in Chula Vista raised more than $250 worth of school supplies for students at Park Village Head Start! Thanks to everyone who donated!

“It’s a low income school, so they don’t get help from the government and the little that they do get, it’s not enough,” said StaxUP Storage Property Manager Yesenia Wilhoite. “The minute Anna and I showed up in there, the kids were ecstatic. They were already so excited. It honestly was really beautiful to see, because for us, we often don’t get to see the small things. Seeing that was just really beautiful.”

StaxUP storage team in the office preparing school supply donation.

The team at StaxUP Storage in Chula Vista preparing to take school supplies to students at Park Village Head Start.

staxup storage gives kids school supplies

Park Village Head Start students receive school supplies from StaxUp Storage in Chula Vista.

SELF STORAGE MILESTONE: HAPPY 2-YEAR ANNIVERSARY TO GARY GARCIA

Here at StaxUP Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with Chula Vista, CA team member Gary Garcia, who is celebrating his 2-year anniversary with StaxUP Storage.

Gary garcia 2 year anniversary

Gary Garcia is the manager at StaxUP Storage in Chula Vista, CA.

You can ask Gary for self storage help at StaxUP Storage in Chula Vista, CA.

Colby: What year anniversary are you celebrating?

Gary: This is my second year, so I’m just a baby in the company.

Colby: Take me back two years ago when you first applied, what was it about the company that stood out to you that made you want to work for them in the first place?

Gary: To be honest, I was just basically looking for a job at the time, I was just looking for something that was local and was in my trade range which was maintenance. But it wasn’t until after I met Julie and Don that I actually found out what kind of company I was getting myself into. And I realized that for me it was a great company, because they are going to give me opportunities that are kind of rare, you know?

Colby: For sure, for sure. So you’ve been there a couple of years now, what’s the biggest thing that you’ve learned about the industry since you’ve joined the company?

Gary: The diversity. There are so many different aspects to the self storage industry. Really we are here for the customers and to make their transition a pleasant one. It is a business, but we are also in the business of helping customers with what they are going through.


“Gary is super quick to catch on to software and procedures. He builds relationships really well with his customers. When we hired him for maintenance, it became apparent very quickly that he would be great in a customer-facing role. He runs a busy, tough property, but he does it in a cheerful, happy way. He really strives to learn more each day.”

Julie Merry, StaxUP Brand Vice President


Colby: Do you have a favorite story over the last year that really stands out that’s worth a retell?

Gary: I am not sure if I have a story but, we get to help the homeless and help those in need around Christmas and Thanksgiving. Sometimes just being a part of their story makes it a better story for myself.

Colby: Cool. Well, outside of self storage, what’s your favorite thing to do when you’re not at work?

Gary: I really, really enjoy annoying my kids! That’s what I really enjoy, that’s my hobby now. I have two kids. I have a teenage son and a preteen daughter. So just joking around with them; that’s my hobby now.

Colby: What’s your favorite place to eat?

Gary: Well I don’t really go out, so I guess my own kitchen is my favorite.

Colby: Oh okay, so what’s your favorite dish to make?

Gary: Oh that’s kind of hard. This morning I made egg white omelets and that turned out pretty good. I make a pretty good chicken enchilada casserole and Puerto Rican rice. Sometimes what I whip up I don’t even name so…

Colby: Right on right on, just good combinations?

Gary: Yeah, you know, a pinch of this, and a shake of that, and see what comes out. I enjoy cooking.


“It’s really nice seeing someone grow, especially someone like Gary. His hunger for knowledge is something that stands out to me. He’s so great at customer service. He has a way with people that makes them feel open and makes them laugh. Our customers always comment on how he makes the facility feel homey.”

Yesenia Wilhoite, Manager at StaxUP Storage on Hill Street


Colby: What’s your favorite thing to do in town? Is there a place you and the kids like to go hang out?

Gary: There’s a place in town called Aquatica. We’ve been going there for the past three or four years now and the kids look forward to it. When we started going it was always me and the kids and a bunch of different rides, but as the kids get older I don’t go to all the rides with them. My son always wants to go with his friends. I guess they have more fun with friends. But it does allow me to sit under the canape and do some reading. Now I am more of a homebody, I enjoy the simpler things, you know? Like Netflix.

Colby: Is there anyone you would like to give a shout out in celebration of year two?

Gary: Yeah, first and foremost, Don and Julie for giving me the opportunity to come on to the team, without them I don’t think I would be where I am now. And I do really appreciate their patience and guidance and understanding. My former manager Yesenia, I want to thank her for all she has done for me. My assistant manager is great. She is beyond great, and I really appreciate her so much. Ana of course deserves one. Monique, our district manager, has shown me encouragement. She has taught me so much and really goes beyond. To our new member Daniel for adapting really quick and being a great help to us. Pretty much the entire staff!

STAXUP STORAGE IN CHULA VISTA GOES BIG ON EASTER: CELEBRATING WITH TWO GIVEAWAYS

With Easter not far away, we are excited to announce that our facility manager, Gary Garcia, is celebrating Easter this year with two “Easter Basket” giveaways! The purpose of this giveaway is to give back to the community and show all of our customers our appreciation. You can sign up for the even on our facebook page or enter at the StaxUP Storage facility in Chula Vista.

“We are basically a family here at StaxUP, so we also want them to feel at home and feel welcome,” Gary said.

The baskets, along with their individual self storage giveaways, will also be filled to the brim with Easter-candy favorites, flavored cider, and other treats!

 
 

Gary’s idea to use Easter as a way to bring his tenants closer together comes from his own experience celebrating the holiday with his family. He says he plans on going to El Shaddai Church of God with his with his parents and children, then enjoying Easter dinner with them. Gary is also looking forward to spending Easter in this particular church since it holds a special meaning for his family.

“My dad actually helped build this church when I was a child,” Gary said. “It’s an all family member’s kind of church, and I think going there with the family will make my mom really happy,” he said.

It is clear that Gary holds a strong bond with his family; Especially with his mother. He gives his mother credit for his decorating flair and giving spirit.

“She was always a great decorator and big on giving things away. Creating baskets for my children’s teachers, and for my teachers when I was little” he said, “Now that I’m the manager I plan on using every holiday as a chance to be giving back to our community.”

Keep your eyes open for more exciting events and giveaways in the coming months! Until then, check out the details on the  Easter Basket Giveaway:

  • Our first basket is for new tenants! All new move-ins from March 1st through March 26 are eligible and will be entered in a drawing that will be chosen at the closing of March 26th.
  • The second basket will be for a current tenant that paid this month’s rent on time (All those who paid on time will be eligible and will be entered in a drawing to be conducted on March 26th ). Both winners will be contacted during the week leading up to Easter weekend and may pick up their baskets at that time.

Happy Easter from our StaxUP family to yours!