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Storage Customer Reviews
LINDA GUNN
5 years agoShane Mills
8 months agoCarlos Torres
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2 years agoStorage Facility Amenities7 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Climate Control
- Drive-up Access
- Online Bill Pay
- Truck Rental
Storage in Murrieta, CA
StaxUP Storage – Murrieta is a well-established, well-lit, neatly landscaped facility nestled among a quiet, park-like residential area of the historic town of Murrieta. We are not far from the beautiful surrounding cities of Temecula, Menifee, Hemet, Wildomar, and Lake Elsinore in Southwest Riverside County. We are located at 24850 Las Brisas Road, just a block east on I-215 and a mile north of I-15. Come visit us!
Our storage facility features include computerized gate access, 24-hour driveway cameras, and extra wide aisles for ease of navigation. We pride ourselves on our caring team of professionals and our wonderful location. StaxUP Storage stacks up beyond the competition.
StaxUP Storage is known for its extra friendly, caring, and professional atmosphere. Well maintained storage units are available in numerous sizes and prices to fit any of your needs. We offer competitive pricing with a monthly auto debit program, pre-payment, and senior and military discounts. We offer all ground floor storage units in climate-controlled buildings, inside hallway units, and drive-up access to accommodate all your needs.
StaxUP Storage Team Member of the Month – Rick Davis
Rick Davis of StaxUP Storage Murrieta was awarded December 2014 Team Member of the Month. Rick has jumped in over the last few months and covered the very busy StaxUP Storage Menifee every Saturday without hesitation. In December alone Rick received 4 reviews online which specifically named him and thanked him for his awesome customer service!
Rick has gone out of his way to help DMs Jenn and Tony Allen by delivering to Menifee items needed for the Strat Gifts of Love event. When we were running behind on gifts for teenagers, he personally donated 7 full bags of gifts and warm beanies.
In addition, Rick finished the huge project at StaxUP Storage Murrieta this month of painting all the hallways. They look amazing and have really improved the appearance of the property!
Rick’s emails and phone calls always end with, “Please let me know if there is anything I can do to help out.” It goes without saying that Rick is always ready and willing to jump in to help the entire team. We appreciate his dedication!
HAPPY 1-YEAR ANNIVERSARY TO DAVE LUYBEN!
Here at StaxUp Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with Riverside team member Dave Luyben, who is celebrating his 1-year anniversary with StaxUp Storage this week.
Dave is the manager at StaxUP Storage – Murrieta.
Dave Luyben is a member of StaxUP Storage’s Riverside team and is celebrating his 1-year anniversary.
Peter: Hey Dave, thanks for taking the time to speak with me today. I understand it’s your 1-year anniversary. How did you get into self storage?
Dave: Yep, you know, it’s funny how it happened. I had a storage unit here and Tony Allen, the district manager, offered me a job one day when I was down at my storage unit. I had done 13 years of funeral work and resigned that after my divorce and at the time I was doing funeral insurance work, just subcontracting for funeral homes, just keeping myself busy. I was at my storage unit and Tony walked by with the sweeper in his hand. Ten minutes later we were just talking, I’m in the office filling out an application and here I am a year later. It was a Wednesday when he said, “Come in and fill out an app.” and I started Friday.
Peter: Wow, dang. That is awesome.
Dave: Yeah, it was a quick turn around. Wednesday I met him, Thursday I interviewed and Friday I started. I started doing UHaul. I’ve been doing the UHaul weekends here for the full year now every Saturday and Sunday.
Peter: How are you liking it?
Dave: You know, I like this job. What I like about storage is nobody died today. I did funeral for a long time and it’s always these situations you’re in where you kind of have to really watch what you say and be careful about your actions, you can’t be too joyous at work. It’s just kind of a weird world to work in. Storage is much cooler for me. I tease with the tenants a lot. I have a good time. I’m always cracking jokes and I can get away with it here.
Peter: That is a much different kind of customer service than working in funerals.
Dave: Definitely, but one thing I’ll say: nobody wants to meet the funeral director. It’s not as bad here, but nobody ever expects to get storage, nor are they ecstatic about picking up a UHaul truck. So I’m always working in industries where nobody is happen when they need you, haha.
Peter: Bahahaha. Yeah, it is definitely a need based service for sure.
Dave: Definitely.
Peter: After a year in self storage, you’ve probably met some pretty interesting characters. Are there any people or moments that stand out?
Dave: There’s a lot of stuff. I meet people who are just renting a truck or trailer or people who are moving interesting stuff, they have interesting stories about what they’re up to. The stuff that’s caught my interest the most are the more unfortunate tenants we have. Maybe they’re homeless or have some kind of mental or emotional disability. There are only a few, but they have been a really interesting part of the job.
Peter: I can only imagine. So you’re not always at the self storage facility. Do you have any hobbies people may not know about?
Dave: Yeah, I’ve got four children. My kids are a big hobby of mine. I get up every day at 4:30-5 in the morning and go to the gym, so I lift weights everyday. That’s something I do. I make music and I grew up liking rap music. I went to college and I have an audio technology certificate for sound recording and audio technology. I study music theory and play a couple instruments. On a funny tangent, I grew up in Long Beach listening to rap music and do you know who I met here at StaxUP Menifee who is one of our tenants?
Peter: Please tell me it’s Snoop Dogg.
Dave: No, it’s [name redacted for privacy]
Peter: What!? No way!
Dave: Believe it or not [name redacted for privacy] just came in about 20 minutes ago and dropped off a 15-foot long UHaul truck. He rented one two days ago from me and just dropped it off.
Peter: Holy cow!
Dave: Yeah, he has a storage unit here too and has been a tenant for a while. When he left, there was a guy in the lobby and I said, “You recognize that guy?” and he said, “No.” and I said, “That’s [name redacted for privacy].” and he said, “That is not [name redacted for privacy].” and I said, “Yeah, it is. He’s a client.” It’s funny, because one of my hobbies is hip hop and I grew up listening to it and the first time I met [name redacted for privacy] was at the counter taking his rent payment at StaxUp Menifee.
Peter: That’s incredible. I have been listening to [name redacted for privacy] since I was a kid. That blows my mind.
Dave: That’s what I said. I told him, I said, “Hey, [name redacted for privacy], I’ve been listening to you since I was 12 years old in 1994. I had a cassette. I had a Walkman. I used to ride my bike around listening to your music. My dad used to find your tapes and break them when he found them.” My dad used to say, “Would you play this for your grandma?” Haha, I said, “No I’m not playing this for grandma, I’m listening to it.”
Peter: That’s funny. All types of people need self storage.There’s not a type of person who doesn’t need it.
Dave: Exactly.
Peter: You guys are technically in Riverside, right? Do you live in the area?
Dave: I do. I actually reside at one of the StaxUp apartments. Which StaxUp helped me a lot with that too. I went through a divorce. At the time I was hired, I was at kind of a low point financially and StaxUp did me a huge favor. The district managers, Julie and everybody got me into an apartment, so I have a two bedroom at the Sun City StaxUp, so I’m no longer homeless thanks to StaxUp Storage as well.
Peter: I love that they support you like that.
Dave: Yeah, they’ve helped me out a lot in the last year. They even helped me out at Christmas. They did a toy drive and they got my kids a bunch of toys and stuff, so…
Peter: You’ve got to be kidding me.
Dave: Yeah, they’ve helped me out a lot. Jenn Allen and Tony Allen, they’ve done a lot for me.
Peter: I’ve heard a lot of good things about them.
Dave: They’re ok. No, I’m just joking, haha. They’re good people, man.
Peter: That’s actually a good transition to my last question. Is there anybody with the company you’d like to give a shout out to?
Dave: The team up here in Riverside. We’re all working hard together. We all get along pretty well. Everybody in Riverside district. Not to leave out anybody at SPMI, but everybody I work with up here are good people. Rick Davis is a great guy. Tommy Ruiz. Jim Carey, his wife Alisha Carey. Caleb is an awesome guy, I can’t think of his last name right now. I’m drawing a blank. Morgan’s cool. Everybody in our district, we seem to pull together and help out and do what we need to do.
HAPPY 1-YEAR ANNIVERSARY TO CALEB GARRETT
Here at StaxUp Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with Murrieta, CA team member Caleb Garrett, who is celebrating his 1-year anniversary with StaxUP Storage this week.
Caleb is the Assistant Manager at StaxUP Storage – Murrieta.
Caleb Garrett is the Assistant Manager at StaxUP Storage – Murrieta.
Peter: Hey Caleb, awesome to talk with you and congrats on your 1-year anniversary with StaxUP Storage. How did you first get into the self storage industry?
Caleb: I was fresh out here. I had just moved out to California and had some money that I had saved up and was just looking for something new. You know? I saw that they had a craigslist ad out and it stood out to me more than anything else, so I sent in my resume to that and then received a phone call and that’s where the story started.
Peter: How is working in self storage different than other jobs you’ve had?
Caleb: Well, before this, I’d done every kind of job in the restaurant industry. It’s different. Of course, it’s not dealing with food, but, still, the customer service part of it is quite the same. It’s a much different product.
Peter: For sure and even though it’s still customer service, it’s people’s things instead of their food.
Caleb: Right and, also, there’s property maintenance. That’s new and I like it a lot.
Peter: Have you learned anything specific to self storage you didn’t think you’d learn?
Caleb: Proper lock cutting, haha.
Peter: Haha, that is very specific to self storage for sure.
Caleb: Yeah, absolutely. I’d say that would be a pretty big one on my list.
StaxUp Storage – Murrieta provides a variety of self storage services to residents of the Inland Empire.
Peter: What else do you have to do regularly?
Caleb: We regularly blow the property to clear debris. We’re surrounded by trees, so we get a lot of leaves and stuff like that. We’re right next to the freeway too. We catch a little bit of debris from all directions. That and sweeping up a little garbage debris.
Peter: I hear that keeping the grounds clean is one of the more difficult things about running a self storage facility. Like, it wouldn’t seem like it, but it is.
Caleb: It can be if you let it go, but if you stay on top of it, it’s a piece of cake.
Peter: A year is a good amount of time to know if you like something or not. How are you liking working for StaxUp?
Caleb: Oh, yeah. I enjoy it. I’m liking my job. It’s been a blessing honestly.
Peter: I’ve found StaxUP Storage in general to be easy to work with. Have you found that to be similar to your experience?
Caleb: Yeah, even though I would say that it comes with more responsibility than my previous jobs, I’d say it comes easier to me than anything I’ve done before.
Peter: You must enjoy dealing with people then, because I know that is a very face-to-face job and people come in for all sorts of reasons, sometimes negative ones.
Caleb: Right, right, all different kinds of stories and scenarios.
Peter: Do you live in the area?
Caleb: I do, I actually live on site here at Murrieta.
Peter: Do you feel like you’re always on the clock or do you get some privacy?
Drive up self storage units at StaxUp Storage in Murrieta, CA.
Caleb: No, I don’t have a problem with privacy. Mostly it’s just during business hours when I have to work with tenants. Every now and then we’ll have a tenant honk and they’ll be trying to get into the gate after hours and I’ll just have to come down and tell them, “I’m sorry, gate hours are from 6 a.m. to 10 p.m. There’s not really much I can do for you, come back tomorrow at 6 a.m. when we’re open.” That’s only happened twice and I’ve lived here for about 6 months now. It’s not that big of a deal at all. I really like the tenants we have here at Murrieta; they’re pretty nice and laid back, easy going people.
Peter: Outside of work do you have any hobbies people at StaxUp Storage may not know about?
Caleb: Oh, some of them probably know about it. I’m in a band and that takes up all my time. When I’m not working that’s what I’m doing: practicing or playing shows.
Peter: Nice, what do you play?
Caleb: I play guitar in a, it’s kind of a punk band, it’s called Throwed Off
Peter: Do you guys play gigs in Murrieta and the surrounding area?
Caleb: Not really. I’m the only one who lives in the Inland Empire. The rest live more so in the East LA area.
Caleb plays guitar in a hardcore/punk band called Throwed Off.
Peter: Ah, so you play shows out there.
Caleb: Right.
Peter: I bet it’s pretty wild playing in a punk band in this part of the country.
Caleb: Yeah, it can be crazy at times. We just has a show Saturday in Ontario that as pretty fun.
Peter: That is awesome. So, living out in the IE, do you have any favorite restaurants?
Caleb: Oh, what’s that place over off of Murrieta Hot Springs? Is it Noodle Land? It’s a Thai place.
Peter: Nice, so you’re a fan of spicy Thai food?
Caleb: Oh, absolutely, man. I’m from Louisiana. We’re all about some spicy food.
Peter: Why did you move from there to California?
Caleb: Pretty much to start playing with this band. They were called a different name before and when I came on we changed our name and started fresh. They had something going and they needed another guitarist. It had been something I wanted to do for a long time, so I got the opportunity, saved up money and moved out here.
Peter: Dude, that takes guts.
Caleb: Haha, yeah. It’s been pretty extreme. It took a long time to do so, but it’s been an adventure ever since.
Peter: Yeah, man. I have mad respect for anyone who has the courage to take a leap for their dreams like that.
Caleb: That’s all I can do, man.
Peter: Those were all of my questions. At the end of these, I like to ask if there’s anyone at the company you would like to give a shout out to. Do you have anyone in mind?
Caleb: Rick Davis, my manager. Without him I would not be able to get all the stuff I need done done. I think we have a good team-work buddy system going. We kind of trade off, so one person’s not always outside or one person’s not always in the office. We just kind of switch around and keep the cycle rotating.
STAXUP STORAGE IN MURRIETA, CA CUSTOMER APPRECIATION DAY
The team at StaxUP Storage in Murrieta, California had a customer appreciation event last week and it was a great success! Thank you to everyone who attended.
“It was a decent day as far as traffic went coming in and out of the facility,” Rick Davis, StaxUP Storage – Murrieta Property Manager, said. “We let everyone who came in know we were having an event. My assistant Caleb and I were both here. He was doing the barbecuing. We had hotdogs and chips, bottled water for guests who came in. They all thought it was a great thing that they hadn’t seen anywhere else, so they really appreciated it.”
Traffic through the facility was steady throughout the day and dozens of guests enjoyed free food and drinks provided by StaxUP. We love our renters and can’t wait to see you at our next customer appreciation event!
Abraham Flores
7 months ago