Here at StaxUP Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with Brian Rodas, who is celebrating his 1-year anniversary with StaxUP Storage
Brian is part of the team at South Street Self Storage in Long Beach, CA
Colby: Brian, what anniversary are you celebrating? Is this year your first?
Brian: Yes, this will be year one in July.
Colby: Well congratulations on your first year! Is this your first time working in self storage?
Brian: Yes, it’s my first time doing anything at all in storage.
Colby: What were you doing before?
Brian: Before this I worked in the printing industry for five years, and before that I was at Best Buy for three years.
Colby: Was storage what you expected? What’s your impression so far?
Brian: It’s actually been a lot more comprehensive than I thought it would be. There’s a lot more things that go into it. I always thought it would be pretty simple, collect money, clean the property, which if you boil it down, that’s a lot of what it is. There’s also a lot of intricacies like dealing with customers, call backs, negotiating, collection calls, dealing with people in different states of duress. A lot of the time they’re moving or they’re going through a divorce, stuff like that.
Colby: What would you tell someone going into storage for the first time that you wished you would have known going in?
Brian: Be prepared, because there will be times where it feels like everyone needs storage all at the same time and they’ll all come into the office all at once. Just take your time, take a breath, and just go one by one.
Colby: Let’s talk about you as opposed to storage, what are your hobbies?
Brian: I’m a big baseball guy, I bleed Dodger blue. If there’s a fight going on on the weekend you’ll usually find me watching it. I’m a big MMA fan.
Colby: Any particular place you go to watch the fights or do you watch at home?
Brian: There’s a pizza place my buddies and I like to go to that has a lot of them.
Colby: Speaking of food, what is your favorite local restaurant in the area?
Brian: For Long Beach? It has to be Roscoe’s Chicken and Waffles.
Colby: That’s a pretty famous spot. I haven’t gotten to try it before, it’s not all hype? It’s pretty delicious?
Brian: Yeah, there’s a lot of imitations out there, but Roscoe’s is the best.
Colby: Just out of curiosity, what’s going on in Long Beach this time of year? Anything interesting going on in town?
Brian: They just recently finished up the Long Beach Grand Prix. I know we’re going to be doing our community backpack fundraiser coming up in August. We usually barbeque and work with other vendors and collect a bunch of backpacks with some school supplies for some local kids.
Colby: Very cool! Are there any stories from the past year that stand out to you?
Brian: Not off the top of my head, but the whole year has been good. I’ve learned a lot. Storage is a lot different than working in printing or sales in general. There’s a lot of different things you have to account for. You have to be an accountant and make sure you have the books balanced. You have to clean the units, so you’re kind of like a janitor, and then you also have to be like a priest because you’re also going to hear about a lot of people’s stories.
Colby: Is there anybody you’d like to give a shout out to who’s helped you out over the past year getting you up to speed on the industry?
Brian: Yeah, for sure, I’d say Tony and Kassie. Any problems I’ve had, they’ve been there to help me out. Especially the first couple months I felt like I was asking them every five minutes for something.