Here at StaxUP Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with team member Kassie Reyna, who is celebrating her 3-year anniversary with StaxUP Storage.
You can meet Kassie at our South Street location in Long Beach, California.
Colby: Hello, Kassie! What year anniversary will you be celebrating this month?
Kassie: It’s gonna be three years this month.
Colby: Have you always been at the same location?
Kassie: I’ve been here all three years.
Colby: Take me back a few years ago to when you were first applying for the job. What was it about StaxUP Storage that stood out to you when you applied?
Kassie: It was my Aunt Sandra. She no longer works here, but her husband Tony is actually the manager here now. They had a position available and asked if I was looking for a job. At the time, I was going to school full time in Santa Monica, so I applied. I thought it would be fun to work with both of them. This is actually my first real job, so I didn’t know what to expect. It’s been a great experience so far. It’s helped me get out of my comfort zone, because at first I was really shy and kind of afraid of the customers! It’s been a nice way of getting out of my shell and helping me communicate better.
Colby: Was there anything about working in storage that was kind of a surprise to you?
Kassie: Honestly, I didn’t know what to expect, so not really.
Colby: What advice would you give somebody if they were applying there and also didn’t have any self storage experience? What would you tell them?
Kassie: Patience! You deal with lots of different people. Also, take care of one person at a time. I used to get overwhelmed if the office would get swamped and I was working alone. Just take it one customer at a time.
Colby: Are there any stories that stand out to you over the last three years? Anything you tell people when they ask what your job is like?
Kassie: Lots of people think I have an easy job and get to sit in the A/C all day. I tell them that there is always something that needs to be done, whether it be filing, making phone calls, getting ready for events. I’ve been helping with finding ways to raise money for our events.
“What can I say? Kassie is a great human being. She has grown to her position and is a valuable asset to South Street. My experience with Kassie has also being a learning one. I’ve learned not to take things too serious and pace myself.”
Antonio, South Street Self Storage Manager
Colby: Oh cool, so doing some marketing?
Colby: It seems that a theme with this company. That there’s some freedom to think outside the box and take some ownership of your own location more than maybe some other places.
Kassie: Yes, and another thing I really like is the first Saturday of every month, we get to go volunteer at a local women’s shelter.
Colby: Nice! That’s a great way to give back to the community and I’m sure they’re always in need of some extra help.
Kassie: We do drives for them here. We’re currently doing a spring drive and a healthy food drive. We collect donations and take them to the shelter.
Colby: I guess that’s a nice segue to step outside of storage for a bit. Tell us about yourself, what are your hobbies, what do you like to do when you aren’t at work?
Kassie: I love to spend time with my family. I’ve recently gotten into hiking. I go to Griffith Park every Sunday to hike lately. I also love going to the beach and relaxing.
Colby: Tell me a little about the area around the facility. What’s your go-to restaurant that’s close by? Is there a good local place you’d recommend.
Kassie: I usually bring my own lunch to work, but there’s a place called New Wave Restaurant that I’m going to for the first time later today! It’s like an 80s theme place.
Colby: NIce. You’ll have to let us know if it’s a fun place worth recommending! Final thing we ask, is there anybody you’d like to give a shout out to?
Kassie: For sure. I’d like to give a shout out to Julie for giving me the opportunity and taking a shot on the shy girl. Also to my Uncle Tony and my Aunt Sandra.